You will then need to be there to sign the package off, NOT BEFORE INSPECTING IT. If the order has already shipped (and we have sent you the tracking number), then you cannot. Outdoor equity, climate action, places we love. ${cardName} not available for the seller that you chose. There was a problem completing your request. Please bear in mind, carrier websites might take up to 72 hours to update the tracking information, but if the tracking email is sent, is because the item has been picked up by the carrier. Please try again. Therefore, if you have any warranty questions or issues, email us at: info@offroadtents.com. At Thule, we share your desire to spend more time enjoying our passions which means less time worrying about how to bring all the stuff we need. For more information, READ HERE. The roomy tent has a sleeping footprint of 96" x 56" that can accommodate 3 people, or allow for extra room for the solo adventurer. Eligible for Return, Refund or Replacement within 30 days of receipt, Add Tepui Anti-Condensation Mat for Rooftop Tents, Tepui Anti-Condensation Mat for Rooftop Tents. Email us at: info@offroadtents.com or call us at 844-200-3979. If any of the product(s) appear to be damaged or crushed do not accept delivery. Featuring high strength heat- and cold-resistant material, Weatherhoods help shield your Tepui from heavy rain, hail, snow, and whatever else mother nature throws at you. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. We offer some customized orders, or items made on order, for example: bumpers and rock sliders. We can try, but normally the cost of re-routing the package is quite expensive and not worth it. When you click on links to buy products we may earn money to support. There is nothing wrong with the Kukenam. When it comes to ground shipping or air, we use mostly UPS, FedEx and even USPS. Will see how this one holds up to light branch scrapes and the likes. $111.97 $159.95. This changed My Whole Camping Experience. The Kukenam 3 offers the exact amount of interior floor space as its cousin, the Tepui Autana 3, but without the added entrance awning. A year-round tent built to endure the elements in any season and any climate, the Thule Tepui Explorer Kukenam 3 tent makes you feel right at home when you're ready to call it a night. Plus, the items are way too heavy to ship by air. If you're approved for financing, it depends on the options either Bread, PayPal or Klarna gave you. Please try again. Great price and so far it seems to be holding up. Designed utilizing the latest technology, this product by Thule features premium quality and will perform better than advertised. Model . Therefore, here's an FAQ page withimportant information that hopefully will answer all your questions. MORE DETAILS: Additional information about this protection plan is available within the Product guides and documents section. Ships from and sold by cheapest price~Basho~. To return faulty items see our Returning Faulty Items policy. We dont share your credit card details with third-party sellers, and we dont sell your information to others. If after opening it, you find a damage, then send us pictures, and we will file a claim.Please, understand that if a package is damaged during shipping, it is NOT our responsibility, but the carrier's. As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. Click on the email and it'll open a page where it will show where the package is. Full content visible, double tap to read brief content. And, to assure complete independence, we buy all the products we test ourselves. Old one was Heavy duty vs this one which I would consider medium duty. Product Type: OUTDOOR RECREATION PRODUCT. That's an additional service we offer. The Kukenam will keep you warm and dry anywhere in the world. 5. - Why might my items be shipped using truck freight? Please also see About Free Returns. We don't accept returns on items made on order, such as rock sliders, bumpers, or any CBI and Gobi product. Still, if you want to do that, we can try and you'll haveto pay the difference, but we cannot guarantee it. Then, they will contact you once they have reviewed your application to let you know. It is extremely important that you inspect the box and item for damage BEFORE you sign to receive it. Replacement travel cover for your Tepui tent. A year-round tent built to endure the elements in any season and any climate, the Thule Tepui Explorer Kukenam 3 tent makes you feel right at home when you're ready to call it a night. All so you can bring the things you care most about. Shipping fees will vary, please check them at checkout or in the Shipping page. By selectingShipTectionat checkout your order will be protected from damage, loss, or theft*. Other items that ship air or ground, will not require your signature, and will be left at your door. Roof Top Tent Mount Kit - Front Runner Out Guana Equipment Inner Insulation Layer For Ratcheting Spade/Shovel Mount - Front Runner. Of course we do. Kukenam/Autana 3. This model does require that you attach the mounting tracks to the floor of the tent yourself. If it's not in stock, we will let you know and you will be made aware of the lead time before you even return yours. How do I return it? Your question might be answered by sellers, manufacturers, or customers who bought this product. Please try again. Tepui Weatherhoods are the perfect answer to the most formidable of weather. 4.8 out of 5 stars. Therefore, some items, especially tents and trailers, will ship truck freight. An order is considered shipped the moment we send you an email or sms with the tracking information. These things are bulky and heavy, and even for smaller vehicles, you'll need to lift the tent to about shoulder height. a police report at your local precinct, it usually takes only 15 minutes, and it'll make sure we have evidence of a missing or stolen package, so we can win the claim against the carrier. This high-quality rooftop tent features 4-season protection and a built-in foam mattress to improve comfort out in the wilderness, and the compact design fits on most vehicles. We have quite a few different payment options: Absolutely. Most claims approved within minutes. Expedited shipping may also be impacted by stock levels and what warehouse the shipment originates. Always read labels and directions before using a product. (CAD), Shipping cost: The Explorer Series Autana 3 is similar to the standard Autana model but with quick release clips on the rain fly and 2 operational sky panels in the roof.? Country of Origin: China. Buy This! Very durable tent and very good quality. Privacy | Cookies | Terms. Just real, honest, side-by-side testing and comparison. Found a lower price? Our payment security system encrypts your information during transmission. REI and the REI Co-op logo are trademarks of Recreational Equipment, Inc. Boot Bag for Thule Tepui Rooftop Tents - Double - Agave Green (1 reviews) Code: TH34FR34MH Retail: $106.81 Our Price: $99.95 In Stock accessories and parts Tents Boot Bag Green Thule These bags let you hang boots and shoes outside your tent, keeping the interior of the tent clean and dry. If you order a Gobi rack, the cancellation fee will be of $550. Thule Anti-Condensation Mat Kukenam-Autana 3. Tepui Insulator 3 3-person quilted insulation gray $279.95 Thule Tepui Weatherhood-Kukenam 3 3-person weatherhood light gray $269.95 Tepui Security Nut System security nut system gray $29.95 Both panels are made from the same quality 260g ventilate coated canvas as the standard . The zipper arround the cover shield is really hard to use. Dropped a star because the thickness is def less than the original cover. We have a tepui rooftop tent and our old cover was kinda brittle and so we opted for a new cover. Jeep, Wrangler, Rubicon, Renegade, CJ, Quadra-Trac and the Jeep grille design are registered trademarks of FCA (Fiat Chrysler Automobiles). FREE Shipping on orders over $35 shipped by Amazon, Reviewed in Canada on September 14, 2022. All trademarks property of their respective owners It happens. Seeing as how the tent is 'old' now I doubt I would be able to find replacement zippers or covers if I ever need them so being sturdy in that sense would've been nice. This step gets a bit awkward, as the tent must be on its side and partially opened to get the bolts through their holes. The general rule of thumb is to make sure that your rack has a Dynamic Weight Capacity of at least the weight of the tent. Therefore, once we fulfill your order, your financing provider will start charging you. Please read VERY carefully the product description, as well as the lead time email we send you, or ask our team, we will be happy to clarify any doubt regarding the lead time to receive your product. The truck driver will call you 48 to 24 hours ahead of the delivery date, to schedule a drop-off time. If you accept the delivery, and it's damaged, we will file a claim and help you, but, it takes time to win the claim and we will not be able to replace the item(s) or refund you, until the claim is resolved. - Can I change my orders shipping designation after I placed my order? Anyways, we'll get you the best quote, but you do need to ask us first. Universal Tepui Black Travel Cover for Kukenam/Autana 3 Persons Tent (901661) by Thule. Got feedback? - WillOff Road Tentsship to AK, HI or Puerto Rico? Yes, you must cover the shipping costs, and you will be liable if the item gets damaged when returned to us. But warranties vary from item to item, from brand to brand, and there are different scenarios. If you change your mind and decide to cancel after48 hours (2 days) of placing the order, we will charge a 3.75% cancellation fee. Before you send it back, you need approval from us, and we will also give you a Return Authorization Number (RMA) for you to label the package with. It's a soft-shell canvas rooftop tent that's designed to comfortably fit up to three people along with extra gear. Make sure you email us to: info@offroadtents.com in case you need to expedite an order! A: Adventure Trail Gear strive to provide items that last, are affordable, and simplify the way you adventure. Unable to add item to Wish List. If this is a gift, consider shipping to a different address. If your item is on back-order or unavailable we will reach out to you via e-mail or phone to see if alternate arrangements can be made. We independently buy, test, and rate all the products we review. You help support OutdoorGearLab's product testing and reviews by purchasing from our retail partners. This item: Thule Tepui Kukenam Rooftop Tent Thule Wingbar Evo 135 (53"), Black $259.95 ($2.03/oz) From the manufacturer Thule Tepui Rooftop Tent Guidelines Please reference rooftop tent guidelines below PRODUCT DETAILS. Product Locator by Locally. The exact cost depends on the rates of the carrier you want to use. Thule Tepui Anti-Condensation Mat for Rooftop Tents, END OF ROAD Original Quick Fist Clamp for mounting tools & equipment 1" - 2-1/4" diameter, 2 Count (Pack of 1) - 0010, There are 0 reviews and 0 ratings from Australia. For example, if the product costs $3,000, we are happy to send you 3 invoices, so you can pay them with three different cards, or two with two cards and the third with Bread or Klarna, or one with PayPal, another one with a credit card, and the third with a financing provider.