(888)391-9048. 15 7 Share More Gem Shopping Network reviews & complaints Gem Shopping Network - Awful experience For the best experience on our site, be sure to turn on Javascript in your browser. (Use when you call in or shop online) SHOP ONLINE TODAY. I thanked the sales rep and informed them there are plenty of other places to shop and if they don't want my business, I am glad to go elsewhere. Supply chain disruptions reduced available inventory, leading to more repetition of non-selling products. Thank you for your feedback Brian, we take all reviews seriously and use them to improve our customers' experience. The only time they arent selling anything? The company started in 1997 as a weekend show hosted by gemologist Frank Circelli focusing on unique colored gemstones. Shop our one-of-a-kind jewelry and gemstone collections. Update 10/10/2018: Since 2010, Bob produces theatrical stage performances. I would recommend to GSN to establish a Quality Assurance Dept to review overnight shows vendor decisions so that the integrity holds consistent 24/7, that Mike and Deanna to actually ship the product offered in their Auctions, and for the billing dept to Only charge the accts that We Authorize and not indiscriminately make those decisions with the customers finances. . The average purchase price of an item on GSN is $2,800. I HAD PURCHASED A GEM STONE, ( CUSHION CUT ), WHEN I RECIEVED THE PKG, I OPENED IT IMMEDIATELY, NOTICED THERE WAS A SMALL CHIP ALONG THE EDGE, REPORTED THE PROBLEM, WAS TOLD TO SEND THE STONE BACK, THEY CAME TO THE CONCLUSION THAT IT WAS AN INCLUSION, AND THAT I WOULD NOT BE CREDITED THE COST OF SHIPPING, ( TO & FROM ), A TOTAL OF $70.00. Gem Shopping Network (@gemshoppinglive) / Twitter Ms. Latrish Woods, Customer Service Manager. LMBO! But its not a building boom, Jermaine Dupri says Freaknik doc is a story about the South in Atlanta, CONCERT REVIEW: Taylor Swift takes fans on a 17-year journey in three hours, Potential writers strike is already slowing Georgia TV and film production. How do you make requests? The hosts use two cramped sets that lack any particular visual pizazz. All rights reserved. Online shopping will never be the same after the coronavirus pandemic / . I made a lot of friends, learned a whole new way to sell and was disappointed when the network was sold. The store will not work correctly in the case when cookies are disabled. We take our commitment to the jewelry and gemstone collectors that use our platforms seriously and strive to make every purchase a cause for celebration. Working at Gem Shopping Network: 42 Reviews - Indeed My favorite gemstone/jewelry channel is Gem Shopping Network out of Atlanta, wonderful stuff, NOT cheap! Wish I could afford to be a good customer of theirs :D. Author. Anyway, Isis and Kye in Customer Service, when returning products due to flaws or just not loving it in person, Have issued RMA/Return Auth numbers. Alan tells us that family is very important to the people of New Orleans and he says \"My feet may leave the city but my heart never does.\" Alan and his wife owned two high end jewelry stores in the French Quarter for 25 years. She is a certified aerobics instructor and she also does voice over and informercial work. ;) and youre right When we list them out like this QVC has been a revolving door, hasnt it? When are the 2023 college graduation ceremonies in Georgia? Rupani said when he joined the station in 2001, they were on for only eight hours a day and sold $7,000 in product a day. Live television show host at The Official Gem Shopping Network. Kim Parrish She is beautiful! Share your photos and videos with others to prove the truth of your words. I was very desperate and unsure of how I could manage and was told I could "sell the items". Everything we sell on our platform is hand selected and inspected by an expert team of gemologist, then delivered to your doorstep with a 30-day return policy.Unfortunately, I'm unable to retrieve your account by name from the information provided on this review. Customer service topnotch. Gem Shopping Network - Watch Us Live Now! While it hosts separate mineral shows on Facebook, it doesnt offer an option for customers to buy off the website. She kept saying, we dont do that. After my questions . I went postal and have never tuned in since! What Falcons NFC South rivals did in 2023 NFL draft. On the Sunday before Christmas at the Gem Shopping Network studios in Duluth, host Marvin Pierschbacher is working to sell. Former Hosts - TVShoppingQueens Hello MA,Thank you so much for taking the time to leave us a 5-star review! Was overall a very pleasing experience. Apple TV. As a matter of policy, BBB does not endorse any product, service or business. To participate, please Log In or Register. There has been an instance where I Won an Auction for a .34 ct Center pink diamond and Baguettes ring but did NOT receive a .34ct Center, I y got a.28 ct from Mike and Deanna and Jewelry Extravaganza. Judith Daniel, Oregon. Same with HSN. Can anybody remember her??? But he plans to offer more Amazon-style buying options in 2021. donna gem fan wrote: My goodness, Michelle but you have an extraordinary memory where former hosts are concerned! Visit Website. Hello Trish, Thank you so much for taking the time to leave us this wonderful feedback! Thanks for your feedback Greg.We apologize if our return policy wasn't clear. I love the challenge of selling product to people they cant touch or feel, he said. I believe I read somewhere that hosts usually have a one-year non compete agreement with the channels so they cant join another network until the one-year is up. Somewhere in it Kathy saids last she heard Steve C lives in Florida and is in the jewelry business too. I loved the duet he did with Lisa Robertson for one of their Christmas special videos. It means a lot to us that we've become your go-to destination for jewelry. Then he left QVC to pursue other interests such as writing and music (thats what I read anyway). For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Thats called FRAUD. Although the privately held company does not reveal annual revenues, GSN now has more than 130 employees and is projecting its best year ever. And thenmy ALL TIME FAV on JTVNicole Richards a Graduate Gemologist who was sadly fired!!! I have been waiting and waiting and you never showed the ring I wanted. 2,098 393. We also ensure all reviews are published without moderation. KALLATI put up a wheel where EVERYTHING is $2495 or below. I am sorry I had such a terrible experience and glad I was able to resolve, but their treatment of customers is just terrible. Working At Gem Shopping Network: Employee Reviews and Culture BBB Business Profiles generally cover a three-year reporting period. We get direct exposure to the customer, he said. Our expert customer service representatives work hard to find you the pieces you adore while making our returns process as seamless as possible. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Beverly Hills Estate is the vendor I look forward to the most and their pieces are always perfection. Hauser said an average of 5,000 households are watching at any given time, based on Comscore data, but the number varies wildly depending on the time of day. Media. I was told by a sales rep that GSN placed a notation on my customer registration number not allowing me to purchase. Alan also spent 15 years with Neiman Marcus as a manager and buyer.Tune into our live show 24/7 to see more fun moments on air! Sort By. I'd made up my mind NEVER to shop with the company again, but one of the Customer Service managers, LaTrish Woods, was so professional, so understanding, so accommodating, so thorough in her efforts to make me happy that she alone changed my mind about the company--she was able to work something out that was very reasonable. Hello Jen,Thank you for taking the time to post your review. I love both items.But, I personally believe that your prices should semi-negotiable. As for Paul Deasy, cmon dude, blue goldstone is NOT a natural stone!!! Alan jokes that Hunter kicked Eric and Bryan off the set! They met and married while working at HSN and are still married!! As a host you are judge by the hour on sales. They are fraudsters and thieves. It was blown up on the tv screen and when you get it the item is so tiny it looks like a childs necklace Returned the item the second day Its been over 2 weeks and still no refund. The store will not work correctly in the case when cookies are disabled. You're invited to the most exquisite viewing experience on TV! Mindy McCortney She was a former HSN host (before I started watching). Gem Shopping Network - HUGE Rip off I have contacted their customer service and ****** or ***** have lied time after time. The sales person I deal with and a young lady when he is not available are a pleasure to speak with - NEVER a hard sell - only helpful information and follow-thru. Dear valued customer,Thank you for taking the time to share your positive experience with our customer service manager, LaTrish Woods. will charge my husbands saved cc accts, as well as my cc until eventually one charge will drop off, or they will split up the order charges amongst different saved cards at their own discretion. Where did she go? When you call their so called customer service you will get the run around big time. With 10s of thousands of dollars spent a quarter yr, I am so disappointed in this instance where GSN would Back Up KALLATI for their poor business practices over a $300 mistake on Skips bait and Switch attempt. I LOVED watching them! 25 Following. Steve Cardone - Manager - Rail Fleet - Covia | LinkedIn Extra attention to safety of gems in packaging and accompanying documents impressive. Actually, I shopped for 14k and received vermeil, poorly done. 2023 Trustpilot, Inc. All rights reserved. Can't do much better!! Here are 8 tips for writing great reviews. Yes, folks, back in the day, the men wore suits and ties and sat at a desk (for the entire show!) All rights reserved. . Brassy and hilarious. When I unexpectedly had a change in my financial situation, I contacted their customer service explaining my situation and that I needed to return items for refund as a result. Copyright 2023 TV Shopping Queens All Rights Reserved. Usually everyone is very nice and helpful. Circelli, who couldnt be reached for comment, sold his company in 2013 to private equity firm Sun Capital Partners and is no longer involved in the company. devices. But as it came up, after a rather pregnant pause and lots to music, she advised my husband and myself that it was a mistake but they could do 2, 995. upscale clothing. Unfortunately, the vendor KALATTI, and their rep, Skip, sure put the credibility of themselves, host Wes, and Ashleigh-the dear girl in Sales who was placed in a very uncomfortable position with my ire. We use dedicated people and clever technology to safeguard our platform. If Im reading the info on her website correctly, I believe she is now offering consultation to clients who are interested in the world of media broadcast. She also helped me with 2 other purchases. The complaint has been investigated and resolved to the customers satisfaction. (770) 622-5505. Business hours. Open 24 Hours. I was so pleasantly surprised that it only took a couple days. (Use when you call in or shop online) SHOP. Complaints for Gem Shopping Network, Inc. - Better Business Bureau Plated 14k over sterling. The Official Gem Shopping Network Jun 2003 - Present 19 years . Awful, just awful. For 25 years, every item has been hand-inspected before shipment to ensure our top-quality standards get delivered in every box. Hi Jeanne! 10+ "Steve Cardone" profiles | LinkedIn There are 10+ professionals named "Steve Cardone", who use LinkedIn to exchange information, ideas, and opportunities. They stopped using models and forced hosts that normally tag team to go solo. I returned every single piece with a demand letter from my attorney. It was very cute! This review was chosen algorithmically as the most valued customer feedback. I reserve the right to change my mind and shop with small business owners on other platforms instead. Ill not buy from this travesty of a company again EVER. Ok, for all the seasoned home shopping watchers, list your recollection of former hosts from any network, Id be remiss if I didnt mention the LATE, Guest Presenter for Mrs. Prindables on QVC. Everything we sell on our platforms is hand-selected and inspected by an expert team of gemologists, then delivered to your doorstep with a 30-day return policy. Good looking and very funny he often remarked about his wife Lindas lasagna. The brilliant cut Montana sapphire earrings I purchased are prettier in person than the photos on the website. She is now an actress with a filmography profile at IMBD. I seriously slowed down my purchasing and viewing due to that. She was also the 2015 Special Olympics World Games Los Angeles host in 2015! I became a gemologist which is a skill I'm not sure I'll ever use again but I am an expert on jewelery. OH Deanna what a memorywowI can remember people, but not their names, I remember on Q there was a woman young names Krista (something like that) she was very likable and cut with glasses and poof she was gone. The focus is squarely on the jewelry and gems, typically on a rotating display. :), Pamela still has a fashion line on ShopNBC but I wonder how stable or how much longer it would be there :p, They need to come back to a tv shopping network! Great inventory at more than great prices. Steve Cardone - Live television show host & Recording Artist - The Bob Bowersox He was the king of QVCs cooking shows for a long long time. I do my homework on gemstones and jewelry before I buy and have them show the Gem or jewelry up close, top to bottom. GSN likes to keep inventory fresh, using about 35 active vendors at any given time. I sent an email to the seller on Jan.10 2023. We're thrilled to hear that your delivery was easy and that our packaging exceeded your expectations. We're sorry if we let you down and we're in hopes your last phone call with our Customer Service representative, answered questions you may have had with your order. Yvonne L. Wilson Cain. If you ask they will "offer" to ship it at a less expensive rate of around $20.00 per item. Bush League! View Steve Cardone's profile on LinkedIn, the world's largest professional community. Judy Crowell Loved her! Thank you for your feedback Julie.Were happy that you had such a good experience shopping with us. What you will receive is a poorly packaged item in a Priority Mail envelope. This is how Gem Shopping Network works 24/7, hour after hour of bling, bling and more bling. Fast shipping & easy returns. Thank you again for choosing our shop, it means the world to us! Everything we sell on our platforms is hand-selected and inspected by an expert team of gemologists, then delivered to your doorstep with a 30-day return policy. No, a bionic bordello isnt coming to rural Georgia, Mistrial over murder charge for defendant accused in Gwinnett teens death, Braves star Ronald Acua Jr. exits game with left shoulder contusion, Workers at Atlanta airport, Starbucks push for higher pay, New homes loom larger in Atlanta market.