The charge for each person is mandatory, as it covers the inclusions when staying at Royalton Luxury Resorts. The air-conditioned rooms offer satellite TV, minibar and a coffee maker. TravelJoy Special vacation moments begin in our most modern accommodations. Theres something for everyone to enjoy, from the fun-filled kids club and teen lounge to the lazy river and on-site water park. In a previous professional life, he wrote comedy until a nomadic lifestyle and a lifelong obsession with saving money turned his attention to travel rewards. We are pleased to let you know that we have introduced advanced sanitation measures, new physical distancing guidelines, a 360 clean approach and an international Safety Assurance Team to provide a safe and comfortable guest journey every step of the way. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Our partners cannot pay us to guarantee favorable reviews of their products or services. With space for your whole family, choose from any of our 352 rooms and suites and upgrade to the exclusive Diamond Club for premium lounges, butler services, and more. Instead, youll have to adhere to the standard cancellation policy, which isnt exactly standard at all, as Best Western reservation cancellation policies vary by location. Our culinary team is pleased to prepare a variety of dishes, from breakfast and coffee to lunch and light bites, to elegant dinners and late-night snacks. Vacation rental brand Vrbo is an Airbnb alternative that does not have any clear cancellation policy specific to COVID-19; instead, it punted the responsibility to its hosts. Marriott Gift Cards may be available for Marriott Bonvoy point redemption at. I'M HAPPY TO PAY THIS FEE. Yes, Marriott Gift Cards can be used for payment at participating All-Inclusive by Marriott Bonvoy properties. Built for discerning travelers, this modern resort features the Diamond Club for a higher level of service and tranquil pool, beach, and dining areas for guests over the age of 18 only. Dresses, skirts, long pants, shoes, Capri pants, elegant sandals / Men, Long pants, collared shirts, casual shoes, formal Bermuda, dress sandals. Royalton White Sands Montego Bay offers All-In Luxury getaways with personalized service and lavish amenities for the ultimate Jamaican getaway. To ensure the well-being of our guests while enjoying our bars and restaurants, our resorts have reduced restaurant capacities to ensure physical distancing guidelines are respected. What is the taxi fare from my resort/Condo to? Cancellation policies vary by brand, and even among properties within the same company. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. What happens if you do not arrive at the hotel for your scheduled reservation? Royalton Negril, An Autograph Collection Resort has implemented the following measures: Heightened sanitation Daily cleaning, increased availability of sanitation products. Indulge your family with the ultimate Punta Cana getaway in our most luxurious suite. In response to the COVID-19 pandemic, many hotel and vacation rental brands adjusted their flexible change and cancellation policies, similar to those offered by airlines. Free change policies don't apply to the difference in cost between two reservations. Never miss a sporting event while on vacation. My brief experience with Expedia's custom service personnel is that English is not their first language, so it's quite possible that the person you previously spoke with didn't understand what you were trying to do. at one point offered one of the most flexible policies for new bookings. The cost for extra guests is mandatory as it covers the inclusions when staying at an All-Inclusive by Marriott Bonvoy property. PLEASE NOTE THAT YOU ARE BOUND BY EXPEDIA'S TERMS AND CONDITIONS, which may not be the same as the hotel's. This topic has been closed to new posts due to inactivity. Treat your family to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. Royalton Fit: a modern fitness center with instructor-led classes, Unlimited reservation-free dining, international and local liquors, Stay at 1, Play at 2 with access to neighboring Royalton Blue Waters, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Refined dcor, elevated amenities, and stunning ocean views define each moment spent in our upscale accommodations. From continued enforcement of basic hygiene practices to implementing new and updated protocols to protect our employees and guests from the spread of harmful pathogens and germs, our hotel teams are trained and empowered to keep safe, take care, and be smart while delivering Safety-Assured Vacation experiences to guests. Spend this time together surrounded by the utmost in luxury. Our beachfront property offers luxury accommodations and a wide range of amenities and services for all guests to enjoy. These costs, as well as all other property charges, are the responsibility of the Marriott Bonvoy Member and are not included in the Award Redemption Stay. For your convenience, please inquire with the Guest Services Desk upon check-in at your resort to help guide you to the laboratory staff and book an appointment for testing within three days of departure. A Marriott Bonvoy points refund may be issued for a stay that is less than the number of days on the Redemption Award, but the Member must inform the All-Inclusive Resort's front desk in advance of the early check-out time in order for the Marriott Bonvoy Points refund to be returned to the Member's account. They also have an electronic safe deposit box and the bathroom provides toiletries and a hairdryer. Vrbo allows its hosts to create custom policies, so you should always read the fine print on each listing before booking. facilities and world-class services are unparalleled, so every day is filled with excitement and every night is one youll remember. Jordi PelfortPresident, Blue Diamond Resorts. All financial products, shopping products and services are presented without warranty. Spend your days relaxing by the Level 18 Rooftop Cabana Lounge, which offers panoramic views of the surrounding coastline and a stylish ambiance. Set in beautiful Montego Bay, Royalton Blue Waters Montego Bay Resort is ideal for family-friendly getaways in the tropics. Royalton Chic Suites Cancun Resort & Spa Adults Only ::: Cancun, Mexico For any additional questions or concerns, our team will be happy to assist you. For nearly 10 years, we have delivered exceptional vacation experiences to our guests, anticipating their needs and ensuring that when they stay at Blue Diamond property, they will be cared for like part of our family. So I just went ahead and cancelled the whole stay (paid the fee) and booked at (ta && ta.queueForLoad ? Its how these tour operators work with the number of rooms they have available to them. Or did you talk to a reservations centre in USA? Arrival Transfer: From the airport to the Royalton resort cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Across every area of our resorts and at all contact points, sanitation and safety will be the priority. Walking down the beach at night in Puerto Morelos. Plus, enjoy access to the sprawling water park just a short walk or shuttle away at Royalton Splash. His work has been featured by Fast Company, The Associated Press and The Onion. Soak up the sun by the private pool and beach area with convenient wait service and dine al fresco at the Ocean Point Bistro, the exclusive Hideaway restaurant serving fine French cuisine. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. Royalton White Sands is a property set beach front in the White Bay. Begin each day in the comforts of our elegant yet modern suites, where balconies or swim-out pools offer endless ocean views. Our opinions are our own. If your rental is "Flexible," then you're entitled to free . Sally French is a reporter for NerdWallet. Guarantee Policy: Deposit will be applied at the time of booking as a guarantee. When the sun goes down, indulge in gourmet dining and signature cocktails at the resort restaurants and bars. The Royalton Splash Riviera Cancun Resort is located at the halfway point between Cancun and Tulum is a vacationers dream, where you will experience the best of both worlds of jungle and beach life! Nestled on the spectacular white-sand shores of Bavaro Beach, you can lounge by the beachfront pool with a cocktail from the swim-up bar or stroll along the endless stretch of sand. Cancellation policies are presented at the time of booking and are included in your booking confirmation. At All-Inclusive by Marriott Bonvoy Resorts, the Points redeemed for an Award Redemption Stay cover the cost of the All-inclusive package, which includes, but is not limited to, the standard room (with existing bedding), room tax, service charge, resort fee, and standard food and beverage, for up to two people. . Hotel Royalton Blue Waters Montego Bay - 5 star hotel. I am willing to pay their change fee of one night's stay. At the, Yes, Marriott eGift cards are accepted at. He is no longer funny. Imagine a table for two or for your closest family and friends set right on the beach, where the calming breeze and the sound of waves set the tone for an intimate evening. Members can add their Membership number, in the free-form comments section, at the time of booking or at the front desk during check-in. For any modifications to your reservation please call the Royalton Punta Cana reservation department at 1 855-744-8371 or email reservationspuntacana@royaltonresorts.com. The resort-within-a-resort offers elevated privacy and complimentary extras like afternoon hors doeuvres and sunset toasts. The cost for extra persons can be found in the Summary of Charges, during the booking process. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. As their remaining room allocation is sold out, that is proving problematic. I posted a review on TA here hoping someone at the hotel will reach out, but their response (just posted) basically says well, I knew their cancellation policy when I booked! Their policy is you can change a booking but if they are sold out they cant (even though you have a room). In addition, the process to replenish mini-fridges and other items in guestrooms has been revised to limit additional entry. This page is designed exclusively for hotel partners and travel professionals to improve your booking experience making it more secure, rewarding and stress-free. window.__mirage2 = {petok:"5071ph6U2Mh7PG1XjwzONESzQ21Xn5BcSuY9EGwEaWI-1800-0"}; The buffet, caf, snack bars and beach grills require resort casual attire. Award Redemption Stays at All-Inclusive hotels cover the cost of the All-Inclusive Package for up to two guests, which includes, but is not limited to: Standard food and beverage, for up to two people. Royalton Riviera Cancun Resort & Casino is a modern all-inclusive resort offering stylish getaways and All-In Luxury vacation experiences in beautiful Riviera Maya. Additionally, if you change your room to a date that has a more expensive rate, youll still have to pay the difference. Start each day comfortably refreshed in anticipation of the adventures to come. All Rights Reserved. Airbnb allows owners to choose from six types of cancellation policies, ranging from Flexible to Super Strict 60 Days. If your rental is Flexible, then youre entitled to free cancellation until 24 hours before check-in. The Royalton Luxury Resorts Signatures Fun for Everyone at Royalton White Sands Montego Bay Resort A Breathtaking Location Rooms booked at a group rate as part of an event, meeting, coverence or organized tour are non-qualifying rates and ineligible to receive Marriott Bonvoy Points. We also encourage you to follow credible sources for updates on the development COVID-19, including the Center for Disease Control and Prevention www.cdc.govand the World Health Organization www.who.int. Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. NerdWallet strives to keep its information accurate and up to date. To receive access to these areas, these Members will receive an exclusive bracelet. Welcome to your refined home-away-from-home in the Caribbean. Frequently Asked Questions - Royalton Resorts Further changes will be implemented including the removal of all unnecessary items on tables to avoid cross-contamination, elimination of physical menus and physical distancing guidelines at pool bars using signage and supervision to ensure a safe and sanitary environment is upheld. All-Inclusive properties include the cost of the room plus food, beverage and various resort amenities and activities. The following arenotincluded in the rate but can be arranged and purchased while you are at the resort (where available). Here is a list of our partners and here's how we make money. Start each day comfortably refreshed in anticipation of the adventures to come. , rain shower, high-speed Wi-Fi, and a balcony or terrace. All non-essential amenities in guestrooms will also be removed to minimize potential areas of infection. Please contact them through: Meal offering varies per property and destination, but most restaurants at Royalton Luxury Resorts offer vegan or vegetarian options. Choice had a flexible policy for bookings with arrival dates through Sept. 30, 2020. To know more about prices and how to make your reservation before your arrival, please. Different rate conditions may be applied according to the newly selected travel period. Complimentary* or $999 USD Includes 10 guests Additional Adult Fee (13+) - $20 USD per person Additional Child Fee (4-12) - $10 USD per person Luxury Complimentary Wedding package can be upgraded to a civil ceremony with the addition of the notary fees - please see our "Additional Wedding Services" for pricing. 2023 Royalton Resorts. Marriott initially introduced a broad, generous change/cancellation policy on all new and existing bookings, then tightened it by adding some limitations. San Diego, California 2 27 Hotel Refuses to Honor Their Written Cancellation Policy Review of Royalton Riviera Cancun Reviewed June 1, 2018 I booked a stay for June 13-22, and I need to shorten it to June 13-18. Upgrade to Diamond Club for elevated accommodations, services, and amenities. Private catamaran out of PM for group of 13? Spend sunny days lounging by one of the elegant pools or head to the lavish Royal Spa for a pampering treatment. How can I help the children of Puerto Morelos and give back something to the village? Royalton Updates Booking Policy | Travel Agent Central Read more, Sally French is a reporter for NerdWallet. All-Inclusive stays are priced per person/per night. Theres a reason friends and families visit our properties year after year. We will also be introducing social distancing measures to ensure a safe clean environment for little ones, tweens and teens to enjoy the facilities and games at their leisure. Our partners compensate us. Hotel Refuses to Honor Their Written Cancellation Policy Royalton Luxury Resorts - Book & SAVE On All-Inclusive Royalton Resorts Hilton has long had one of the most generous blanket change/cancellation policies. You want a travel credit card that prioritizes whats important to you. Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar & Lounge while dining on traditional pub food and celebrating with premium drinks. Resort FAQs - Royalton Grenada | All-Inclusive by Marriott Please Note the following information for Marriott Bonvoy Award Redemption Stays: // According to the cancellation policy, I can cancel or make changes to my reservation and pay a fee of one night's stay. I did contact Expedia only, and Expedia's policy on the reservation clearly says the reservation can be changed, and the change fee would be one night's stay as long as it's done before June 11. Sam Kemmis is a travel rewards expert at NerdWallet specializing in airline and hotel loyalty programs. The charge for each person is mandatory, as it covers the inclusions when staying at Royalton Luxury Resorts. We have great trust that with the implementation of new and advanced health and safety measures coupled with the peace of mind provided by our amazing resort staff, guests will enjoy relaxing Safety-Assured Vacations when they stay with us. StartingJanuary 1, 2022, guests returning to their home countries who are required to present a negative COVID-19 test have access to RT-PCR and viral antigen testing on the property at an added cost. If youre willing to reschedule your trip, all bookings made directly with IHG can be changed without charge prior to the hotels change deadline, but the catch is that deadlines vary by hotel. Some activities include fitness and sports activities, games for children (at family-friendly resorts) and live music, among others. You should always review the policies of each individual Best Western hotel before booking. Theres a reason friends and families visit our properties year after year. Resort Map Awards and Recognitions Located just 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches,mysterious cenotes, and wondrous Mayan archeological sites. Your All-In Luxury vacation awaits on the lush tropical island of Grenada. Change and Cancellation Policies Special requests are not guaranteed and are subject to availability upon arrival. Higher room categories are not eligible for Points redemption. NerdWallet answers questions about travel, finances. Theres a reason friends and families visit our properties year after year. I am traveling alone. Sam Kemmis is a travel rewards expert at NerdWallet specializing in airline and hotel loyalty programs. Senior Writer | Travel rewards, point and mile valuation, data analysis. When evaluating offers, please review the financial institutions Terms and Conditions. The alluring nights on its terraces and the whimsical breeze from the broad stretch of Malecn will be accomplices to your enjoyment of the city at Royalton Habana. This adults-only vacation resort has picturesque facilities, warm staff, exhilarating culture, and world-class cuisine. From exhilarating experiences and adventures to purely relaxing moments, our modern all-ages resorts ensure you enjoy the very best of our tropical locales the way youve always dreamed. I'm at the end of my rope with this hotel. I intend to still call Expedia to register displeasure at why this all happened. $150 toward spa treatments (six $25 coupons for individual use only; cannot be combined) $60 toward wine purchases (three $20 coupons for individual use only; cannot be combined) $45 toward wine purchases (three $15 . Royalton Fit: a modern fitness center with instructor-led classes, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed. You can upgrade to the Diamond Club category by purchasing a Diamond Club room when booking your stay or purchase the upgrade at the time of check-in (based on availability). Royalton Riviera Cancellation Policy - HELP, Re: Royalton Riviera Cancellation Policy - HELP, Get answers to your questions about Puerto Morelos. Royalton Hicacos brings guests an authentic oceanfront vacation experience with thatched roof buildings and a property of bridges, small fountains, and mature greenery. As a result of the recent increases in COVID-19 cases along with the omicron variant, the following cancellation policy goes into effect immediately for all Oasis Hotels & Resorts properties: Individual Reservations: Cancellation Policy. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the authors: Sam Kemmis is a travel rewards expert at NerdWallet specializing in airline and hotel loyalty programs. Kids will have a blast at the on-site water park while the whole family can float along the lazy river, soak up the sun on the resorts private island and indulge in gourmet dining at the on-site restaurants. To take your stay to the next level, upgrade to Diamond Club room categories for elevated amenities and services. For redemption details please visit. She previously wrote about travel and credit cards for The New York Times and its sibling site, Wirecutter. Previously, he managed the content and social media teams for NBC Sports in Portland for eight years. This adults only resort has won multiple awards and earned top accolades from TripAdvisor for its outstanding vacation experiences. The cost for cabana rental and services varies per resort and per destination. There are so many ways to play in Cancun. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. This is the version of our website addressed to speakers of English in the United States. The finest experiences and elevated luxuries are yours to share when you upgrade to the Diamond Club. Minimal contact with hotel personnel and other guests. Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. This two-bedroom suite is adorned in upscale dcor and offers privacy for families, places to gather and lounge, and the pinnacle views of our resort from each room. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. As a valuable member of our travel family, the well-being and safety of our guests and employees always come first. Analytical cookies . Utilizing Marriott Bonvoy Points to secure an Award Redemption Stay reservation covers the cost of the All-Inclusive Experience for up to two people in the room. AS HG explained in post 1, its probabky because to change they need to cancel and rebook but they are sold out of their allotment of rooms so there is no guarantee they will get that room back. Complimentary Enhanced Room Upgrade is for Gold Elite Members and higher. Re: Royalton Riviera Cancellation Policy - HELP 4 years ago Save Since you booked through Expedia, you have to deal with Expedia with respect to any changes to your reservation. The -Inclusive Experience includes the following items in the rate: The -Inclusive Experience also includes lively entertainment during the day and evenings in several common areas of the resort to entertain guests of all ages. Start each day comfortably refreshed in anticipation of the adventures to come. Our fitness center equipment and spa facilities will be sanitized after each use; as well as all general transportation units like golf carts and luggage carrier trolleys. We are working with our tour operator partners to maintain maximum flexibility. Why leave the comfort of your room when you can have the finest cuisine delivered any time, day or night? Located in Five Islands Village, 1.2 mi from Eden Beach, Royalton Antigua Resort and Spa - All Inclusive features accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Located just steps from the beautiful shores of Bavaro Beach, Royalton Splash Punta Cana Resort & Casino offers fun-filled getaways for kids and kids at heart. Only reservations made via the Marriott Bonvoy Mobile App, on, No, if you would like to redeem Points for a stay, the reservation must be made via the Marriott Bonvoy Mobile App, on. Royalton Luxury Resorts has updated its booking policies as a result of the COVID-19 (coronavirus) pandemic. . Resort Map Awards and Recognitions Before You Arrive -Royalton Negril, An Autograph Collection All Royalton Blue Waters Hotel offers an unique accommodation in a busy area of Montego Bay. His work has been featured by The Associated Press, The Points Guy and Fast Company. Unlimited reservation-free dining, international and local liquors, Royalton Fit: A modern fitness center with instructor-led classes, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Stay at 1, play at 2 with access to neighboring Royalton Punta Cana resort. Some of the new procedures that we are implementing include, but are not limited to, the following: Our resorts common areas come with a 360 Clean Approach, meaning that pools, beaches, restaurants, bars, entertainment facilities, lobbies, elevators, hallways and other shared spaces around the resort will be cleaned frequently. Bathing suits, wet clothes, or cut-off shirts/shorts. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. 2023 Royalton White Sands. that does not have any clear cancellation policy specific to COVID-19; instead, it punted the responsibility to its hosts. Food and beverages All buffet and la carte meals, snacks, and beverages included 24-hour room service Best Western previously offered a flexible booking policy on new and existing bookings, but the chain has not extended this policy. Marriott Bonvoy Platinum Elite, Titanium Elite, and Ambassador Elite Members have access to exclusive beach and pool areas. Hotel and Vacation Rental Cancellation Policies - NerdWallet