We didn't expect ocean view but certainly not the parking garage. Resorts in the United States, U.S. Virgin Islands, and Puerto Rico. These opinions do not necessarily represent the views of Booking.com. We were set to check in on 10/11/22 and had wedding plans on 10/16/22 on Marco. Our facility employs the latest technology in 3D CAD design to allow you to see your project before the construction phase, avoiding . We voiced our complaints to Charles Buckley, the Director of Sales, but he never responded. All fields must be valid. RESERVE POOL SEATING AND CABANAS. We are both on fixed SS income and food stamps. The number of vacation locations is limited, and availability is extremely low unless you buy a tremendous number of points at a cost only very wealthy people can afford. The get their act together in the future.More. Took a while to get it. WestinWORKOUT Fitness Studio is open 24 hours. A favorite for guests and locals alike, Dukes pays homage legendary Hawaiian surfer and waterman Duke Kahanamoku. And through the years there have been pros and cons but mostly good. Enjoy an authentic dining experience with delectable dishes made from local ingredients at our on-site restaurant. Free WiFi, Mastercard, Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. I was shocked, totally different than the what I was told by my salesperson in Nanea. Last Name is required. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). How they can continue to get away with putting people in financial ruin is beyond me! I have always enjoyed our timeshare and usually decline a meeting for further sales. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. I comparing the Westin Nanea to other resorts. I am disappointed with Marriott and their Vacation Club team. Approximate prices in EUR for a 1-night stay, The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. Nothing is ever free!! At least she got back to me, but blamed corporate for not helping. It doesn't seem that the amenities will be enough to cover the resort once the entire place is complete. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. ReadMore, Encounter diverse tropical landscapes. 17028365900. ReadMore, One of Maui's must-see snorkel sites. Sign up for notification emails . THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Your Marriott Account - Staff Login. language, whether its just a rating or contains comments as well, etc.). Returned in 30 minutes and were told yet another story. That seemed strange as there seemed to be almost o o e else around. ReadMore, Astonishing magic with a Maui flair. Try this website - nanea.ipoolside.com. Eat at Mauka Makai, lounge by a rejuvenating pool with island platforms or work out in our WestinWORKOUT Fitness Studio. Your real feelings show in that NOBODY can live long enough to get past the outer ranks of salespersons to a LIVE SUPERVISOR to remedy this mess. There are four gorgeous pools for quiet soaking, active fun and swimming, and entertaining the kids. All fields must be valid. The villa room, a 2 bedroom with full kitchen and living area and lanai was very nice. A thrilling descent down a famous crater. H----- @ ------(as in your files) I CANNOT BE EXPECTED TO WAIT FOR A CALL BACK IN DAYS. At no point during any of our contract signings, were we ever informed of the rescission period, nor did we sit down and review the real cost of the loan with our Sheraton agent. Great beach location, views of the ocean were wonderful. The Westin Nanea Ocean Villas Vistana Signature Experiences Rentals Details: Web45 Kai Malina Parkway, Lahaina , Hawai'i 96761 , United States 808-662-6300Check in: 4 p.m. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. Beautiful resort and beach, and the shuttle service gets you everywhere you want to go. ReadMore, Deftly climb down walls and falls. ReadMore, See the Maui scenery from horseback. Visa, On your return, explore Lahaina legends at Pu'uhonua O Nanea cultural center. The bathtub was the best, totally relaxing. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. They get money from you coming and going! Visiting the pool involves health and personal . Best Hawaiian island to visit with family, The Top 5 Beaches around the World for Romantic Sunsets, Experience Paradise From All Sides: The Top 3 Coolest Tours in Hawaii, The 2 Best Places for Group Stays in the Aloha State, 5 Essentials to Pack When Flying to Paradise with Little Ones, 5 Maui Adventures for a Secluded Holiday in Paradise, 130 Kai Malina Parkway , Lahaina, Hawaii 96761, Accommodations for Guests with Disabilities. The Westin Nanea Ocean Villas, Ka'anapali 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761 Tel: +1 808-662-6300 Kahului/Maui Distance From Property: 29.8 Miles Phone Number: +1 808-872-3830 Visit Website Alternate Airport Transportation: Speedishuttle Kapalua Airport - Maui BAD DEAL. Your health is priority. Reviews on Westin Nanea in Maui, HI - The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, Sheraton Maui Resort & Spa, Grand Wailea, A Waldorf Astoria Resort, The Westin Maui Resort & Spa, Ka'anapali, The Ritz-Carlton, Kapalua, Honua Kai Resort & Spa, Blinnk Photography of Maui, Wailea Beach Resort - Marriott, Maui, Blinnk Photography We were met with a complete lack of respect on all fronts. WHAT? We tried to combine our Marriott and Westgate timeshares under one account for our convenience at Interval International. Frustrated beyond words. AND THIS IS THE WAY WE GET TREATED? Please complete all fields. Certain services and amenities may be reduced or unavailable as a result. We ended up staying in Siesta Key (not through Marriott) and when we were on Marco for our wedding we went by the resort and the resort was open and people were swimming in the pool and the beach, but they would not accommodate us at all. The kid's pool is great fun with a slide and spouting turtle fountains. We are pleased to learn that your ohana (family) had a rejuvenating stay. We were misled as the MVC sales team mis-represented their offerings during their 90-minute presentation we sat through, as well as during subsequent phone and email conversations. We were also sold on the idea that our ownership could be sold back to Marriott at a later date After paying almost $35,000 to date, we have discovered that there is no such thing as VIP status or specific benefits and Marriott does not buy back memberships. Log in to search for a vacation and reserve your villa using your ownership. Ask Jim N about The Westin Nanea Ocean Villas, Ka'anapali, Ask ElizaRed about The Westin Nanea Ocean Villas, Ka'anapali, Ask Tako4you about The Westin Nanea Ocean Villas, Ka'anapali. Claim your profile to access Trustpilots free business tools and connect with customers. I am a Marriott hotel user, and have Titanium Elite status. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. However, we now know that booking vacations with them is an ABSOLUTE NIGHTMARE! !We were showing as a corporate account with Marriott which YOUR ADVISOR SAID WAS BECAUSE OF THE VACATION CLUB MEMBERSHIP, WHICH WE PROMPTLY DID NOT RENEW, when I called in and got hold of a rep to talk to.We are certainly not a corporate anything, we own a private timeshare though Marriott! Im not happy. This is a time share operation. Real-time inventory management and booking software by RealTime Reservation LLC. Any additional meals have to be purchased separately. That seemed strange as there seemed to be almost o o e else around. All rights reserved. This villa has two private bedrooms - each with a king bed. Raise a glass at these homegrown breweries. Post your timeshare at The Westin Nanea Ocean Villas for rent or sale in less than five minutes! Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following: Please Note:The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located. Hi there. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. When I read him the contract language verbatim, he said he would investigate it, but we never heard from him again. Create new account. Mahalo for taking the time to provide us with your review. We went to the pool bar as the restaurant was closed. Front Street Lahaina is 4.3 mi from The Westin Nanea Ocean Villas, Ka'anapali. The resort's villas will feature the world-renowned Westin Heavenly Bed featuring lush sheets, down cushioning and a patented pillow-top mattress, which cradles and contours to the body for complete comfort. Please see the Concierge to make reservations for On-Site Activities. We were told.to come back in 15 minutes to check. All we ask is that you treat us with the same respect and take care of our one request. Turns out, we only had 10 days in New York to rescind the deal and they intentionally lied to us about the length of cancellation. A wonderful, relaxing vacation at Kaanapali's newest resot! English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 808-662-6300, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Discover Mauis amazing hidden secrets with a variety of tour options. I told them to send a hard copy of the contract for me to review before I would agree to this deal. It took over an hour to get our food because the chef had to stop cooking to yell at the staff (this from our waiter) and wouldn't cook anything until his 'meeting' was over. I will be sure that Iris, Carolyn, Jess, & Burton are recognized for their service excellence. 200 Nohea Kai Drive, Lahaina, Hawaii, 96761-1985, United States, 96761-1985 For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. Jess was extremely helpful in providing all services for pleasant stay. | In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. This is what vacation should feel like! Chat is only available when logged in and within 90 days of your arrival date. All with Westin touches keeping in harmony with the Hawaiian culture. To Marriott, You are holding our timeshare hostage:1) You have either ILLEGALLY PAID DUES TO VACATION CLUB AGAINST OUR WISHES which is what Interval International says it looks like you did.2) OR you have LIED to us and YOU DID NOT RELEASE OUR TIMESHARE from your Vacation Club. The room was huge and spotless, nice kitchen, great bed and amazing views. All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website. We were then brought to an additional area to go over our registration. It quickly turned into a sales pitch to book a further meeting. It is absolutely not worth it. What are the daily parking costs? From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. We were wrong. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Guests are able to reserve cabanas with real-time inventory. Ed. My team members and I are truly local experts. We use dedicated people and clever technology to safeguard our platform. All prices in U.S. dollars unless otherwise stated. As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts even where not currently government-mandated and regardless of your COVID-19 vaccination status in connection with health agency recommendations. Westside Pool,specializing in apartment swimming pool maintenance since 2001. Visit Northside Park and enjoy a game of tennis, a pick-up game of soccer or head to the Northside Pool to cool off! Guests are invited to experience a fun, complimentary 30-45-minute photo session with Blinnk Photography, perfect for families and couples! Marriott Vacation Club is the primary timeshare brand of Marriott Vacations Worldwide Corporation. I WAS NOT ALLOWED TO CONTINUE TO HOLD. My last stay was this pact Jan and heres what happened. AccessibilityStatement, The Westin Kaanapali Ocean Resort Villas North, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Self-parking facility, van-accessible spaces, Meeting room(s) with assistive listening devices, Valet parking for vehicles outfitted for drivers in wheelchairs. Savor a taste of Maui at our award-winning restaurants ranging from a relaxed upscale culinary experience celebrating the farming and fishing culture to a spectacular pool bar with breathtaking views serving local island favorites. Simply login or register now to join the conversation. This property has made significant efforts and financial commitments toward becoming more sustainable by subscribing to one or more third-party sustainability certifications. The salesmen pressure you for hours and hours and at the end it is simply not worth it. This was a huge burden both emotionally and financially. Possibly from a womens period. RESERVE NOW. Therefore, my status should have been moved from Executive to the Presidential Marriott. Marriott was unable to work with us to allow us to shorten our stay or even just stay the night at their resort on the night of our wedding. Valet couldn't find our car one day. Ate at the pool bar. This from lack of staff. When booking more than 9 rooms, different policies and additional supplements may apply. Located on 16 acres of Maui's famous North K'anapali Beach, The Westin Nanea Ocean Ocean Villas puts you at the center Mauis fun filled local activities and events as well a variety of world-class amenities right outside your villa door. We also still had to attend the presentation, or risk being penalized more financially. Make the most of your Maui getaway with a vacation package at a Marriott hotel and resort, from the captivating The Ritz-Carlton Maui to Marriott's Maui Ocean Club, rising over the . A new way to share and get vacation recommendations on vistana.com. Guests will revive in the Heavenly Bath enhanced with the brands Heavenly Shower, Heavenly Robe and White Tea Aloe bath amenities, in-room and high-speed Internet access. To learn more, please see destination-specific information below and reference our Face Covering Requirement information. Ask dorubere about The Westin Nanea Ocean Villas, Ka'anapali. Good food but terrible service!!! I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. Balance museum tours with rain forest hikes to 400-foot waterfalls. Again we apologize and thank you for your comments. My experience with Marriott over the years has not been much better, but it is clear (in my opinion) that in recent years Marriott has completely lost its way and has zero interest in taking care of its most important asset - the owners / customers. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Marriott Vacation Club has betrayed our trust and loyalty to the Marriott brand. There was a problem loading the reviews. I wish we would have never purchased into Marriott Vacations. From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. Additional sorting options might be available (by type of traveler, by score, etc). First Name is required. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. (Until we meet again), This is the version of our website addressed to speakers of English in the United States. Get an up-close look at untouched beauty. More head aches than smiles. Nothing is ever explained and when you ask questions your agents tell you to refer to the contract for explanations on the maintenance fees. Samoa Leilua got us our room and did a fantastic job accommodating us, super helpfulshe spoiled us! Valet couldn't find our car one day. Warn other, do not do business with Marriotts timeshare divisionin fact stay away from all Marriott properties if this is what they let their timeshare division get away with! Absolutely incredible stay. Bottom line is there was nothing she could do regarding a cancellation and refund. Information provided by various external sources. The hostess did not seem to know what to do but soon after a manager came up and seated us almost immediately. The biggest issue at the moment are the restaurants and restaurant staff. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Balance historic museum tours with rain forest hikes to 400-foot waterfalls. Time: 10a.m. to11a.m. Specialties: Join us for lunch and dinner at Inu Pool Bar, The Westin Nanea Ocean Villas' poolside dining experience. They would not allow us to do this, and said we should have purchased vacation insurance. ReadMore, Combination of sites in limo-van comfort ReadMore, Maui mountain excitement on an ATV. | We didn't expect ocean view but certainly not the parking garage. Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. One of the most beautiful views on Earth. ReadMore, The ultimate descent from the top. Languages spoken by staff: We were TOLD Our unit would increase in value. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. SCAM. The world-renowned Road to Hana reveals the beauty of Maui around every turn, including the Maui Garden of Eden and the towering sea cliffs of Hamoa Beach. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Please complete all fields. We dont want what you have stuck us with. Phone:808-662-6300 As the official on-site property management company, Honua Kai Resort & Spa offers luxury hotel-style services, amenities, and benefits that you will not get when booking through another property management company or independent owner. Furthermore, our maintenance fees have tripled since we first purchased. When we went to breakfast the next morning we were told we would have to wait 15 minutes for a table even though there were many empty and clean tables and it was a buffet. Once there, a nice person named Jessica Segebre offered to help and told us that people cancel all the time.