The minor injuries unit at the RVI will be closed during the industrial action, and health bosses have asked people with minor injuries or illness to speak to their GP, pharmacist or use the NHS 111 service. Received - GREAT-ix Unfortunately this fails to recognise that the vast majority of what we do on a daily basis is good; indeed some of it is excellent. Tests and quizzes. Asitsa concept. From the amazing work going on in one department to improve patient care to the individual who consistently goes above and beyond, the staff awards are an opportunity for all staff and departments to be recognised. We have recently been sent over some fantastic feedback from the Greatix Team at The Newcastle upon Tyne Hospitals NHS Foundation Trust, who reported that a Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have, about it. %PDF-1.7 Gateshead mum hails doctors and nurses of Great North Children's Hospital after six-year-old son gets all clear from cancer offer a place to come together, share experiences and facilitate learning and development. Barts Health NHS Trust. Email this page We've built on the example of . Mum hails Great North Children's Hospital staff after son gets all clear NHS Lothian GREATix Platform? Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. The Trust patient safety lead and the patient safety champions receive notification of all the submitted forms and look through them for areas to share learning with Appreciative inquiry conversations. For childrens health advice you can download The Little Orange Book which covers a wide range of illnesses in children from common minor ailments including teething, constipation, and colds, through to more serious conditions. it can be as easy or as complicated as you want to make it. "Some time later I find myself holding responsibility for locally managing the incident reporting system Datix. In healthcare we often focus our learning on what has gone wrong what happens when we focus our learning on what has gone well? Sadly a lot of the learning from excellent practice is missed. Newcastle Hospitals predicted a "significant impact" on services, including longer wait times and some treatments having to be rescheduled. He iscurrently responsible for supporting operational services in the West of Scotland, to see how they can improve patient care, existing processes and develop new ways of working that benefit both staff and patients. Areas of potential development are then supported by the LFE QI team. Examples may include positive patient outcomes following expert care or a staff member going out of their way to be helpful in some manner. We look forward to reading your entries and recognising the excellence you highlight. Excellence Reporting (Greatix): Creating a Different Paradigm in See 86 traveler reviews, 15 candid photos, and great deals for KH Hotel, ranked #1 of 1 hotel in Geisenfeld and rated 4 of 5 at Tripadvisor. We MUST recognise the vital work our domestics & housekeeping colleagues do! This browser is not actively supported anymore. Newcastle Hospitals NHS Foundation Trust Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action, which started at 8pm on Sunday 30 April and will finish at midnight on Monday 1 May. Some of these are outlined below: In May 2017, we launched the Event in the Tent our biggest ever internal engagement event for staff and volunteers of the hospital, providing them with a platform for sharing ideas and building up relationships from across the Trust. Like most ambulance services, our crews are under a lot of pressure and can goextended periodsout of station. All submitters of the form receive an automatic email thanking them. The first is from Dr Nicky Calthorpe, consultant anaesthetist and patient safety lead describing the approach we use at my clinical home The Dudley Group of Hospitals NHS Foundation Trust and the second from my #ProjectA colleague Dan Ralevic, Leading Operations Manager, East of England Ambulance Service. "On secondment to another area I used the same simple steps and introduced the concept of GREATix to a colleague who embedded it locally, the exec team were presented with the concept during accountability meetings and so the spread begins .. Let someone know about something they did that you appreciated, when a team worked particularly well, or when a pathway worked well by submitting a GREATix and if your Trust doesnt have a positive learning system then start one. Please submit a GREATix about a person or team who you feel deserves recognition for something excellent. It was set up by Roy Lilly in 2015 to be a repository of inspirational ideas, The Academy is the place to share ideas about doing it right, boast about the good stuff and if you have a problem, the place to search for an answer.. gregory peck unending love. 2 0 obj It contains three important pieces of information: who did something excellent; what did they do that was excellent; why was it excellent Close Menu. Despite the amazing work that goes on every day, most of the functioning feedback mechanisms in place are designed around negative feedback or risk management. NHS Lothian GREATix. east midtown plaza privatization What counts as a life-threatening emergency? Dame Jackie Daniel, Chief Executive Officer at Newcastle Hospitals Ambulnz Community Partners' Post - LinkedIn This group is responsible for developing strategy for and monitoring compliance with policy. (it can be anonymised if preferred). <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> In the first year of being launched, over 300 GREATixs were submitted and the success has led to a number of changes being made across departments. Get quick answers from Restaurant Maximilian's staff and past visitors. I have 14 years experience working in administrative roles within the NHS, and for the last 9 years have been working in a system administrator and system manager roles with the Datix application, including Datix Rich Client, Datix Web and Datix Cloud IQ. For the best passle experience, we strongly recommend you upgrade your browser. . GREATix General Intensive Care Unit - SGUL The Dudley Group of Hospitals NHS Foundation Trust, There is a bespoke IT system which is very easy to use. This site uses cookies to give you the best experience. Click here if you would like to find out more about the staff awards, how you can nominate and who our winners were last year. The accident happened at the junction between John Dobson Street and New Bridge Street West just after . This could be for anything. EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. The real benefits on moral and culture still have yet to be realised. It is aimed to be for staff, by staff to encourage peer-to-peer recognition. This is to make it accessible as possible, particularly while that good deed/act is still fresh in the persons mind. Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. A woman has died after she was hit by a bus as she crossed a road in the centre of Newcastle. Print this page Now $108 (Was $116) on Tripadvisor: KH Hotel, Geisenfeld. An excellent opportunity has arisen for a Programme Management Office (PMO) Benefits Manager to join our successful and established Programme Management Office based within the IM&T Directorate of Newcastle upon Tyne Hospitals Trust. endobj At this time more than ever it was essential to have some positivity running through the every day difficulties we all faced, and the reports kept coming. Asitsa concept, it can be as easy or as complicated as you want to make it. Itsbeen a tough year for public services anditsunderstandable that people working across these services are feelingadditionalstress and pressure to deliver excellent standards. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. NEWCASTLE HOSPITALS Jul 2020 GREATIX AWARD from staff while redeployed to the COVID Screening pod. In the twelve months since its inception we have received 500 reports from a whole range of work areas within the hospital and across a wide variety of staff groups. sH1gwv&a_L#5'vXS6CoizB9bV1eceVsra\(mkFt~N7EA"Z1&UwG%nNOnB3+AY It contains three important pieces of information: The nominee gets a personalised certificate to acknowledge their excellence, and the reports are shared throughout the Trust so teams and individuals can learn from each other. Western General Hospital, We've built on the example of the EM3 team in Leicester and are proud to introduce GREATix! The form itself is already open to anyone and it can be used. If you do need medical care and it's not life threatening, contact NHS 111 online or your nearest pharmacy. At the sametime,I put up a tweet with a video I made with a bit more information on it which seemed to landwell. 2023 EM3 is licensed under a Creative Commons (CC BY-NC-SA 4.0) International License. Numbers have exceeded Datix reports in several months. Dr Nicky Calthorpe's story: "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. I became aware of it at an Improvement event last year whereDr Sara Robinson, a Consultant in Emergency Medicine, presented onGREATix. With a little kick start from trusted allies, we started to recognise others work and soon the concept took off. Excellence is perceived differently for everyone but all your opinions count. Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett. Find out more about the origins of the initiative by watching his video. Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett . Ben Watson is a Strategy Implementation and Quality Improvement (SIQI) Manager in the Scottish Ambulance Service. It is an echo-chamber of incidents and near misses and at worst a platform that has become a substitute for peer to peer discussion and healthy challenge. Seminal papers. Greatix is a system that gives staff the chance to recognise and learn when good things happen. Ref No: * UI: * Can we publish the GREATix that was submitted about you? Lauriston Building, Princess Alexandra Eye Pavillion and Chalmers Centre, Becoming a Trainer & Ongoing CPD/Appraisal, International Medical Graduates Information. All members of staff are able to put forward the work of others if they believe this is an opportunity that we can share. #Hospitals #BeKind #NHS pic.twitter.com/KQlSUHKMvs, Pleased to announce the launch of @Scotambservice GREATix. RESTAURANT MAXIMILIAN'S, Geisenfeld - Tripadvisor PDF QUALITY ACCOUNT EASY READ - Newcastle Hospitals NHS Foundation Trust I completed my Datix Certified Professional Course in 2015.<br><br>I am a very approachable, professional and reliable individual who has a . The link address is: "Early on I stumbled across a concept of sharing learning from good work that was championed by Dr Adrian Plunkett and his now famous Learning From Excellence (LFE) movement, and this had been on the back burner and niggling away at me for some time. Depending on how this goes over the next few months we are planningon expandingit further. But there was only me doing this and there was no real capacity for anyone else to help out, and to add to this the wheels of change can sometimes turn very slowly. . Members of the Royal College of Nursing (RCN) have joined the . Scottish Ambulance Service | LinkedIn St George's related links. \ xdDjF]e:F*=[H]HrwT[a. Posters will appearing across the service in the next week or two. Milton Keynes University Hospital. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. The main question we have is What did the person do that was great? and a second optional question What could the organisation learn from this?. Menu While GREATix is not a substitute for incident reporting it adds value in a system that is frequently under-resourced. We will also do some engagement with their staff to encourage its use. GREATix: Improving culture, wellbeing and patient safety through At the momentwerein theinitialphase, which is for ambulance staff. It contains three important pieces of information: Help us help you get the fastest care and treatment, Patient liaison and advice service (PALS), Staff stories - supporting your career at North Mid. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. "As my career developed I have taken an interest in how we work and how things are done, why they are done and why they are not done. The system is accessible from a Trust computer or from any mobile device via their Trust login (thanks to great work by the Trust IT Team). PDF QUALITY ACCOUNT EASY READ - Newcastle Hospitals NHS Foundation Trust Submit a GREATix, (not just) a DATIX - Fab NHS Stuff The walkout involves nursing staff working in emergency departments, intensive care units, cancer care and other services that were previously exempt. "Build it and they will come and come they did. 4 0 obj Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. The actions which are valued most by staff, and are the top themes for the GREATix forms, are based around communication, supporting each other and professionalism, as shown by the top ranked themes: "Any member of the Dudley Group Hospitals who sees excellence which they feel should be recognised from either an individual or team, or even a pathway, can fill in a GREATix form: "Where a form has been submitted that has learning to be shared, the patient safety lead and the patient safety champions may ask to undertake an Appreciative Inquiry conversation. Results Over 350 Greatixes have been submitted in the first year of the project. I would seek out new concepts and look at how I could embed them into what I was doing, my friends words and ethos resonating throughout, as she was never one to give up or shy away from something she believed in. Staff were looking at their peers and were celebrating good work and taking ownership of the ability to spread positivity in times that desperately needed it. G123(P) Greatix: the first year experience of an excellence reporting This was in March 2020. In a coincidental turn of events, there was also a request from staff that more emphasis is placed on feedback and praise for a job well done. These themes include things like patient experience, patient care and peer support. This has the dual benefit of improving patient care and boosting staff morale by recognising when people have given that bit extra to ensure our patients are receiving the best care we can provide. Most of the details on the form prepopulate with staff details, making it easy to complete. NB: the GREATix system isn't yet automatic, so please bear with us as we send them out as quickly as possible! It needs to have a bit of momentum to showitsnot just a tick box exercise. Want a quick and expert briefing on the biggest news stories? The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service while keeping it as simple as possible for staff to use. Some of the feedback from colleagues in these areas has already been extremely positive anditssomethingwerelooking forward to. I became curious. Sign up for a new account in our community. This concept at its fundamentals relies on the acknowledgement that things do go right and recognising them when they do . Feel free to get in contact, my email is, Reduction of patient harm through decreasing urine culture contamination in an emergency department using multiple process improvement interventions (31 March 2023), Improving patient safety culture: A practical toolkit for health and care workers (NHS England and AHSN Network, March 2023), Improving significant event analysis (SEA) using feedback from trained peer groups. 3 0 obj His kindness has earned him numerous Greatix reports backed up by phone calls & letters from grateful patients & visitors - a true unsung hero. Greatix is our employee recognition scheme. https://www.stgeorges.nhs.uk/submit-a-greatix/, 2023 An incident you have attended where a colleague hasgoneover and above for a patient, or something as simple as a colleague who takes the time to ask you ifyoureok after a tough job. It is our hope that others can follow our example and develop their own or utilise our system. LfE began with a pilot project in Birmingham Childrens Hospitals Paediatric Intensive Care department (PICU) as a system for all staff to voluntarily report episodes of excellent practice. Ultimately we want to use the completion of a #GREATix to share great practice. Please be reassured that we are doing everything we can to ensure patients are receiving safe care we are as prepared as possible but this is still going to be an exceptionally challenging time. This website has been setup to make both the submission and the distribution of GREAT-ix letters and cards as straight forward as possible. So, let's turn the table on Datix and start letting people know when they are awesome. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make their colleagues feel valued and appreciated. This has a detrimental impact on culture and wellbeing in a workplace. Both services will refer you for further treatment should you need it. This could be for anything. Contact Us Excellence in Healthcare EM3 GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make their colleagues feel valued and appreciated. % Our research Kath Evans Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved onewith excellent care. Wellness, Massagen, Meditation, Reiki und alles rund um die Gesundheit erfahren! As an improvement team we regularly review theGREATixthat aresubmitted. We would like to join a growing movement aiming to redress the balance and thereby improve care, morale and resilience. The Newcastle Upon Tyne Hospitals NHS Foundation Trust hiring Benefits 2023. Our services Our services Acute Medicine and Clinical Infection Active Hospitals Breast care Cancer, Oncology and Chemotherapy Cancer Psychology Cardiology Chaplaincy and spiritual care Children's Services Colorectal Dementia Dental services Diabetes and Endocrinology Elderly Care Endoscopy Emergency Care Frailty Gastroenterology General medicine The HTT meets monthly and reports to the Trust Hospital Transfusion ommittee. They will: tackle issues for underrepresented and disadvantaged groups and individuals, offer a place to come together, share experiences and facilitate learning and development, help shape and deliver our organisational strategy and policy. We use this information to improve our site. "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. This is a structured approach to enable us to share the learning from the day-to-day excellence which is happening across the Trust. I thinkitsabout keeping the form simple. Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. Newcastle Hospitals advises people should only call 999 or go to an Emergency Department if you or someone else has a life-threatening emergency, such as: signs of a heart attack - chest pain, pressure, heaviness, tightness or squeezing across the chest, signs of a stroke - face dropping on one side, cannot hold both arms up, difficulty speaking, sudden confusion (delirium) - cannot be sure of own name or age, suicide attempt - by taking something or self-harming, severe difficulty breathing - not being able to get words out, choking or gaspingchoking on liquids or solids right now, heavy bleeding - spraying, pouring or enough to make a puddle, severe injuries - after a serious accident or assault, seizure (fit) - shaking or jerking because of a fit, or unconscious (cannot be woken up)sudden, rapid swelling of the lips, mouth, throat or tongue. NHS Horizons 2021. while keeping it as simple as possible for staff to use. I realised that there was little praise offered to staff and the main indicator to the fact that you were doing a good job was that you heard nothing! stream We'd also like to use analytics cookies. This was an example of her pragmatism and view on so many things and an inspiration that would see me on a journey with ups and downs but guided by what was right. 2023 Patient Safety Learning. #CelebratingExcellence . Then it wasaboutthe communication process. We all know how to provide feedback when things go wrong: Datix it! Realising that there is a big gap, and with it an opportunity, I made several Run-ups at trying to implement some of this work, but as is the case with so many projects, it was overwhelmed by competing pressures and demand and although there was an appetite for it, this was inevitably satisfied with other more pressing fare. Be Kind, Take The Time To Celebrate Excellence with a GREATix - Passle EIRS cannot substitute for adult, professional relationships and communication that must be learned, nurtured, enabled, modelled and supported. We have now run this event twice and it has become a real highlight in the staff calendar, where new initiatives are developed and our ways of working are challenged so that we continue to provide an excellent level of service for our patients. We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. Deutsches Hopfenmuseum - German Hop Museum. There were reports praising clinical practice, compassion, care, going above and beyond, for support and even for us the management team! East Midlands Emergency Medicine Educational Media, Royal College of Emergency Medicine (RCEM), Royal College of Paediatrics and Child Health (RCPCH). The #TeamMKUH brand was a result of a staff idea at the Event in the Tent. endobj Thanks to the partnership between Newcastle Hospitals and Newcastle University, one of the trials has helped shape a new method of sarcoma surgery, which uses a harmless green dye called ICG (indocyanine green) to illuminate the tumour under a special infrared camera. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. We are looking for a committed, energetic and resilient . We are looking at providing posters and stickers to theA&E departments, some of the bigger Minor Injury Units, Community First Responder Schemes, partnering universities etc. Divisions within the Trust are able to request access to information on submissions within their areas and are encouraged to present these in parallel to incident reporting at their M and M or Governance meetings to share positive learning. "There are numerous episodes of excellence seen every day. Pferde beim decken mit einer menschlichen frau - Issuu In healthcare we often focus on errors in an effort to learn from our mistakes and avoid further harm. Some local community pharmacies will be open over the holidays and they can help you if your medication is in stock. We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. * Yes - and you can publish my name. Tripadvisor performs checks on reviews. 2 were here. At Milton Keynes University Hospital, we are committed to supporting the development of our staff and allowing them to be the driving force behind everything that we do. St George's Hospital Yammer site. Nursing can help end the travesty of 'Datix abuse' Here are two examples to inspire you. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. So, let's turn the table on Datix and start letting people know when they are awesome. When you submit a GREAT-ix for a colleague they will receive a formal thank you letter for their portfolio and a postcard. FAB Academy: Submit a GREATix (not just a DATIX), Thanks to our RGUC media team for making a great video for my Human factors and patient safety teaching. The bank holiday pharmacy opening times webpage will show which pharmacies are available and local NHS websites and social media channels will also have details of all opening hours over the holidays. greatix newcastle hospitals If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Submit a . This learning is then presented back to the organisation through forums such as our, The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service. As the frontline of the NHS in Scotland and with over 4500 members of staff, we provide an emergency ambulance service to a population of over 5 million people serving all of the nation's mainland. Based at the University Hospitals of Leicester,we serve the educational needs of healthcare practitioners in Acute & Emergency Medicine across the East Midlands, UK. An incident you have attended where a colleague has gone over and above for a patient, or something as simple as a colleague who takes the time to ask you if you're ok . Submitted forms are themed to help share the learning across the Trust. The Academy of Fabulous Stuff is where I first read about the idea of a GREAT-ix and the Learning From Excellence initiative. It gave us access to Microsoft Forms which isstraightforward to use and generates links for websites,QRcodes etc so it can be advertised easier. Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. We look forward to reading your entries and recognising the excellence you highlight. Newcastle bus crash victim dies in hospital - BBC News Newcastle Hospitals on Twitter: "Our 1st winner is Andrew Peattie who I later asked for their email so I could fwd it - this was their reply. To tackle that, wehavemade wipe down stickers with a QR code on to go on the sun visors of all the vehicles and for computers in our control rooms.