The Northumbria Specialist Emergency Care Hospital in Cramlington is the first purpose-built hospital in England dedicated to emergency care. The Newcastle Hospitals @ Cramlington is located in the South Mall of the Manor Walks Shopping and Leisure Centre, next to Frankie & Benny's restaurant and near to the Vue Cinema. The technical storage or access that is used exclusively for statistical purposes. The care in Austria was very good but its the added personalised care from our NHS which made my experience perfect. Cramlington Northumberland NE23 6NZ Get directions (opens in Google Maps) Phone 0344 811 8111 Online Visit Hospital website Send email to Hospital Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Whist we do not have an investigatory role, we can provide you with advice on how your experience can be looked into further. For hospital details please visit the relevant location. Diagnostic . Follow us on social media for all the latest news and announcements. 12 Special Care cots. July 11, 2019 / in News / by Claire Jackson. Take care, Updated visiting guidance All inpatients can have up to two visitors each day (booked in advance with the ward for a fixed period of time) across all our hospital sites. What patients say. The ward also has close links with rehabilitation services. I definitely do not want to be a stranger and I wont be. (Chelsea, Student Nurse), Thank you all for letting me be a part of your team for a while. Important information for all patients and visitors. nhs.uk Patients usually spend around 24 hours within this area. A co-located consultant and midwifery-led birthing centre with single en-suite rooms which allow partners to stay overnight. The ward also has close links with rehabilitation services. Ward 15 specialises in providing care for acutely ill older people. Visiting is still restricted to two visitors per patient for one hour and visitors must book in appointments with our ward clerk or one of the ward staff. This is an important infection control measure. Published on nhs.uk on 15/12/2016 at 01:31. Thank you for taking the time during your recovery to recognise the organisation and professionalism of the staff who cared for you, hopefully to ease some of your understandable nervousness. The hospital, which opened on 16 June 2015, cost 75 million to build, with a further 5 million spent on road improvements in the vicinity. I was recently admitted to Ward 7 for my initial convalescence following surgery at the Specialist Emergency Care Hospital at Cramlington (reviewed separately). We will look out for your email. Visited Accident and emergency services on January 2023, Report review titled Poor gynaecology as unsuitable, Dear Emma, ". Is parking available at Cramlington Train Station? After approximately 2 hours, my sons symptoms dissipated and he told me that he did not want to waste the doctors time. We see patients who need both planned and emergency surgery. Turn left and take the stairs or lift up one floor to level 6 and follow the signs for Ward 15. Ward 15 is on Level 6 at Freeman Hospital. I was transferred after 2 days to Wansbeck hospital ward 10 two days later. We offer free car parking under certain circumstances for patients or their visitors. Northumbria Healthcare NHS Foundation Trust is an NHS foundation trust which provides hospital and community health services in North Tyneside and hospital, community health and adult social care services in Northumberland. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Walk In or Call 24 Hours a Day. I would also add to that special thanks to the consultant for their surgical and patient interaction skills and the staff on Ward 15 for their care. Some planned surgery which is considered to be high-risk is also carried out at the Northumbria Specialist Emergency Care Hospital as patients will be surrounded by relevant experts and support services such as critical care which may be needed in an emergency. Normally, I cant praise the NHS enough - dealing with demanding patients in difficult circumstances. You must not visit if you are unwell or you have a household/close contact who is currently unwell. Northumbria Specialist Emergency Care Hospital The care and dignity you gave was superb, and in particular your taking her outside into the garden in her bed was a wonderful act of kindness which made her last day so special., Thank you so much for your unending care, patience, time and support. I fractured my arm in Austria and had to attend A&E on arriving home a week later. The technical storage or access that is used exclusively for anonymous statistical purposes. If you are travelling from the A1 northbound please click for video here For up to date bus information, use the Traveline website. Northumbria Healthcare NHS Foundation trust provides services for around 500,000 people across Northumberland and North Tyneside with 999 beds. Id like to say a huge thank you to every single staff, My mum, 98, had a fall and was very poorly the next day so an ambulance came, very quickly. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Acute Medical Unit Eventually, the receptionist asked if she could help? Your care at hospital Your care at home Our locations Hide accessibility tools Accessibility Text size: Contrast: Return to header Chronic conditions develop slowly and may worsen over an extended period of timemonths to years. Every single member of staff displayed professionalism, respect and fantastic holistic care and can I say everyone appeared very cheerful and upbeat for a Monday morning. I was a very concerned mother trying to do the best by her son. Ward visiting times Northumbria Specialist Emergency Care Hospital You will need to consent to cookies in order to use key functions of this website, otherwise they may not work correctly. Northumbria Specialist Emergency Care Hospital is accessible from the A189 at East Cramlington, to the north of the Moor Farm roundabout. Select from the list below to jump to Services that begin with that letter. I have learnt so much from each and every one of you. Find Nursing Homes such as Barchester Chester Court Care Home and Northlea Court Care Home from the town of Cramlington on carehome.co.uk. My mum, 98, had a fall and was very poorly the next day so an ambulance came, very quickly. Use this link to enable the ReciteMe accessibility toolkit. I explained that I had been in earlier with my son who had the same symptoms. You should ensure you have a method of payment with you. From the Main Entrance walk past the reception desk and follow the corridor, passing the shop and hairdressers. We decided to fill in a discharge form. Cramlington Our services Acute Medicine and Clinical Infection Active Hospitals Breast care Cancer, Oncology and Chemotherapy Cancer Psychology Cardiology Chaplaincy and spiritual care Children's Services Colorectal Dementia Dental services Diabetes and Endocrinology Elderly Care Endoscopy Emergency Care Frailty Gastroenterology General medicine Haematology In Lansing's early days, hospital care was hard to come by. The cost of building was 100,000,000. I was nervous. We arrived at approximately 2.30 a.m.(Friday, 31/03/2023.) How many hospital sites do Northumbria Healthcare have? How many proton neutrons and electrons are in oxygen? [Full review] Kirsty Louise Hackney from Facebook We would also like to thank them for the kindness they showed to all the family at a very difficult and upsetting time., Thank you to each and every one of you for the kindness and care you gave to my late husband during his final days, also the care and understanding his immediate family were given when they visited and allowing someone to stay with him day and night. Lunch mealtimes: 11:45 12:30 In the meantime I will be passing on your review to our team on Ward 3 so that they can reflect and learn from your experiences and hopefully prevent similar circumstances from happening again in the future. the Northumbria Healthcare NHS Foundation Trust Very appaulled at the attitude and care by staff in this hospital that my brother and his family received by nurses and care assistants no communication and when asking questions such as discharge and medications got snotty replays from a nurse that had to many patients and couldn't just pop into the room to tell us the time my brother was due to be discharged and what the doctor said and about pain relief also asking a care assistant how long it would be till he could go home after eating food as he had to keep it down and a snotty replay of "how long is a price of string" absolutely appalled do not rate this hospital as good at all staff are extremely rude no care shown in the slightest I work in a care setting myself and would never give the attitude to family members as I received here! If you are travelling from the A189 northbound please click for video here The payment machines take coins, notes, and credit and debit cards. I was really disappointed to read about the poor experience your brother had during his recent stay in our hospital. Ward 15 specialises in providing care for acutely ill older people. Northumberland Ward 15 Ward 16 Our locations Contact us Address: Northumbria Way Cramlington Northumberland NE23 6NZ Telephone: 0344 811 8111 You might also be interested in. For service details please visit the relevant service page. Visited Accident and emergency services on April 2023, Report review titled Fantastic individual care as unsuitable, Dear Janet, The Experience Team. NE23 6NZ, Posted via Share your experiences of UK health and care services. I would like to say a big thank you to all the staff on ward 10 at the new cramlington hospital. This superb new Health Centre is run by experienced clinical staff from the Newcastle Hospitals so patients can be reassured of receiving the same exceptional care our award-winning Trust is internationally renowned for. Cramlington Have you experienced something like this, here or elsewhere? Very appaulled at the attitude and care by staff in this hospital that my brother and his family received by nurses and care assistants no communication and when asking questions such as discharge and medications got snotty replays from a nurse that had to many patients and couldn't just pop into the room to tell . The hospital also has a birthing centre with midwifery and consultant-led care. The receptionist treated us very professionally: she was very helpful and advised us of the 6-7 hour wait. Crisis Service. The health centre in Cramlington is NOT a walk-in centre which means it does not offer urgent care. The same receptionist was on duty and she was sitting alongside a nurse. Choose NHS wifi on your device and follow the registration process. For our current job vacancies, please visit the careers section. Some wards / departments may still require appointments to be to booked in advance to manage the flow of visitors on the ward. What is the Northumbria specialist emergency care hospital in Cramlington? Our time spent with you was some of the hardest we have ever encountered, but you made it so much more bearable. Visiting. . 307 beds Take the ticket with you, and once youre ready to leave, you will then use this ticket to pay at a pay station. It was well organised from the waiting room, to be shown to beds, to all personnel I interacted with. Northumbria Way " Excellent care from ward 10, A Fantastic team! Whist we do not have an investigatory role, we can provide you with advice on how your experience can be looked into further. The Experience Team, by Nick Tarrant - Posted on 15 February 2023, Admitted to the procedure unit at 0800 on 14th Feb 2023 after seeing registra at ambulatory on 13th. Large infected sebaceous cyst drained and packed under geneneral anascetic. www.northumbria.nhs.uk/our-locations/north-tyneside-general-hospital. To make it easier for patients living in the Cramlington, Blyth and surrounding areasto receive care closer to home, we are offering a range of clinics in the Manor Walks Shopping and Leisure Centre in Cramlingtons town centre. Tell us what was good and what could be improved, say thanks or call for change Have you experienced something like this, here or elsewhere? I have been to four hospitals in last few months, across trusts, no one taking ownership of my care, Cramlington kept putting a huge plaster on until I received the care I needed. Who is the Caldicott Guardian for Northumbria Healthcare? If you continue to use this site we will assume that you are happy with it. Again I can only apologise that this was the case for your brother. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients (for example parents with children). Both the receptionist and the nurses attitude was bordering on hostile. Northumbria Specialist Emergency Care Hospital is accessible from the A189 at East Cramlington to the north of the Moor Farm roundabout. As I approached I felt as though a discussion had taken place between them. Visiting is at the discretion of the ward sister so please check in advance. Thank you., Thank you for all the support, care and kindness you have shown to both mum and ourselves through this difficult time.