AXS.com Mobile App Newly released is the mobile app for AXS. AXS Premium Seating is just AXS resale/scalpers hub. To me it looks like I just fell for some bullshit so let me know if you guys know what that is 1 3 http://www.axs.com/se/about-privacy-policy.html. But LaDeja provided outstanding service! USE TICKETS WITH THE APP Lets begin with the presale thats most likely to give you really good access to tickets: The Fanclub Presale where each fanclub member gets their own unique code (codes that cant be shared on sites like this). Laura M was able to solve my problem the day of the event and make sure my tickets were delivered on time! EASILY SELL YOUR TICKETS Plans can change. Sign-Up For Our Newsletter. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. You can make them small, because when you are chosen to buy tickets, the page turns gray. Purchase a VIP package, and you guarantee it'll be an unforgettable night. Choosing seats at the venue was a frustrating experience because the app kept freezing up when browsing for tickets. Stefan is a great addition to our team. Kaci C, AXS USA was very friendly and helpful. It's not VIP, but it's "AXS Premium". Guys what are "AXS Premium" tickets? Replies to negative reviews in < 24 hours. For the concert we looked at, there were GA tickets at all different price points but we were under the impression that GA was just first come first serve for seats. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Very much appreciated. Venues owned and operated by AEG utilize their own ticketing website to battle Ticketmaster www.axs.com. Be careful, your computer might not be fast enough to handle that many windows, test it first. it wouldn't hurt it more individuals at the company exuded the same customer service as she does. I feel like it's going to be difficult to find a buyer at this price, so it would appear I'm just stuck with these tickets and eating the cost. USE TICKETS WITH THE APPNo paper required. Thanks for the review and enjoy your event! Barenaked Ladies It works essentially the same as the web browser. This from the Red Rocks website - "The seat rows are numbered bottom to top 1 through 70. Drinks from the Circle Room private bar included, featuring premium liquors. ~VP, Contact Center. Opry House It seems AXS does not understand that security needs to be balanced with customer convenience. ~VP, Contact Center. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Rows for General Admission and Reserved Seating vary from show to show. BUY THE PERFECT TICKETSFront row or on the aisle? If you are using a presale, which I always hope you do, you will want to enter your password. They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. This from the Red Rocks website - "The seat rows are numbered bottom to top 1 through 70. HiJacqueline,Thanks for reaching out to us and providing feedback. Features Circle Room passes. This does NOT happen in every case weve seen venue newsletter presale codes unlock front row center, but rarely and not at all recently . The bottom line: Livenation knows how to suck as much money as possible out of each attendee to their concerts, holding back good tickets until the rabid demand of the presale is over seems like just another way to make selling every seat in the house that much easier. Here you will find tips and tricks to get the best seats for events on sale through AXS. Do not fall for it. This is puzzling to some people: Why would the promoter assign American Express not so great blocks of seating? Tarah was quick and efficient with finding an answer to my issue. All staff were instructed to say no refunds by default. American Express Password:8002973333, Bryan Adams Hi Kianna,Thank you so much! There was no way for me to respond in the chat.The number that I was given to call 888-929-7948 was a medical alert sales promo. Thanks for the review and enjoy your event! I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. If I have Allianz ticket insurance and miss an event, can I get a refund? tickets PRE SALE SOON Apr 25, 2023 - 10:00 AM Learn More > Presented by Grand Brulot Joe Bonamassa The Guitar Event of the Year Texas Trust CU Theatre 1001 Performance Place Grand Prairie, TX 75050 (972) 854-5050 Sat Nov 4, 2023 - 8:00 PM Ages: All Ages Doors Open: 7:00 PM Onsale: Fri Apr 28, 2023 - 10:00 AM Bio: Joe Bonamassa After opening and closing it several times I gave up and went to the website, an equally frustrating experience. So great to have been helped my tammy. I also don't like to be any further back than Row 50. { Even if they left us with 2 tickets we would have made due. Compare that with the tens of thousands who might be trying to buy tickets during a venue newsletter presale, or if Ellen shares a Justin Bieber presale password on her show everyone ends up with that password and tens of thousands of people are all fighting to get presale tickets. Cody E at AXS USA was helpful in a stressful situation. What does face value mean? Dont see anything you are looking for? We are dedicated to making the needed changes so in the future you have the best experience. You will then be placed in the Waiting Room: It will open the page once the onsale starts, select your tickets and be fast: If you dont want the tickets, the bummer is you have to restart and then join the Waiting Room again. Views here are great. Live Nation Password for April: VINYL 3) Must improve the Live chat!the Live chat put me in a cue where I was 49th. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. No point in calling for help. She also checked in after short silenced periods to let me know she was still on the call and was actively working on my issue. Thanks! We no longer trust this company and are appalled by the treatment. I have confidence if I ever have troubles in the future they will be handled with grace like Tarah has handled this. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) In fact, I usually open 3-5. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Thanks for the review and enjoy your event! This app may share these data types with third parties. The rows are big and a lot of people will eventually cram down in this area. DISCOVER GREAT EVENTSTheres so much to see. I expect much more from AXS!!! Rows for General Admission and Reserved Seating vary from show to show. Think again. Already saw 2 VIP tickets on there being sold for double the face value ($599), and I'm sure some poor soul dying to see Joji is going to fall for it and buy them. Only downloaded this app because the axs website was fully broken. Has anyone had any luck reselling AXS tickets on their site? Hi Maanasa,Thank you so much! Typically the next 30-35 rows are Reserved - so up to around row 60. That is my general rule of thumb - as long as I can get reserved seats in the first 50 rows, I will go. ~VP, Contact Center. How do I get my AXS Premium tickets once I complete my purchase? JoelWilliams24 1 yr. ago That is definitely worth a shot. Sierra H. is a great addition to our team. Depends on the show. ~VP, Contact Center. Stay Up-To-Date with The Opry. Official tickets and your source for live entertainment. Thanks for the review and enjoy your event! She helped me with an issue I've had for over 5 months now in just a few minutes! Find out how we combat fake reviews. All of this because we were linked to LAST YEARS tickets! Lendia F is a great addition to our team. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Scan this QR code to download the app now. HiJanine,We're happy to hear Tarah was able to help you! Since 2006 (yeah really) we have been a premier source for fans, ticket brokers, concierge services, personal assistants and anyone who needs quick, affordable and 100% Guaranteed Access to presale passwords. You will need to get up there early and sit in line to go up ramp early in the day for these seats. Get up close with one of the nights country artists as they step in the Circle Room to say hello and welcome you to the Opry. I sat at around row 30 for a Avett show a few years back and got a shooting star going over the venue. Every package is different, and each artist will offer their own unique experience. 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Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. After trying to get my tickets for the last two weeks, she took the time to figure out the issue and actually get my tickets to me. On top of that, he accidentally purchased them on my AXS account, leaving me with 6 tickets for Halloween night, since i'm over the limit, it has me concerned about my tickets being canceled, although AXS agents have told me this won't happen. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Get up close to where country music stars and legendsmake history every week,live on the Opry. This means that all ticketing for the Grand Ole Opry and the Opry House venue, the historic Ryman Auditorium, as well as the Opry's "Ole Red" Blake Shelton-themed venues in . Thank you LADEJA! ~VP, Contact Center. 600 Opry Mills Drive What's a VIP Package? Hi customer,Thank you so much! Anyone have any experience reselling AXS tickets or advice here? Watch this video for. If I end up just eating the cost, it will be a drag, but not the end of the world, so just wanted to see if anyone had any suggestions here. So for theatre events Amex is usually the best especially for Broadway shows where Telecharge is selling tickets. Please visit our help page or contact customer support for assistance. It will continue to be open for MN Timberwolves home games from 4 p.m. - 11 p.m. and/or when there is a show in the First Avenue Mainroom or 7th St Entry. *joyful tears*, Hi Marco,Thank you so much! I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Martha was very helpful, but was totally an unnecessary step/hurdle to change my email address. Tammy is a great addition to our team. Make a request here. ~VP, Contact Center. ~VP, Contact Center. Newly released is the mobile app for AXS. Red Rocks is a phenomenal venue to see a concert no matter where you sit. Treat yourself to special perks in our Circle Room premium lounge before and during the show! We are dedicated to making the needed changes so in the future you have the best experience. All destination festivals should have the digital/ printable options. We have been buying and reselling tickets for a long time and have valuable knowledge about the industry that can help fans get coveted tickets to their favorite events. I think the promoters gets to set it up how they like it. ~VP, Contact Center. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed. Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. See all 11 articles Here's everything you need to know about VIP packages, how to buy one, and why they're worth the splurge. Jessica C. is a great addition to our team. I don't have any experience w the premium tickets on AXS myself. The first thing you will encounter is the dreaded virtual waiting room that puts you into a random lottery to determine when you can buy tickets. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. If I have XCover ticket insurance and miss an event, can I get a refund? She paid with her own money and we paid with ours. I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. Alternatively, you may use, Hyatt Regency Denver At Colorado Convention Center, Baymont by Wyndham Denver International Airport, The Brown Palace Hotel and Spa, Autograph Collection, Embassy Suites by Hilton Denver Downtown Convention Center. Scalpers are enabled by the industries who hold a monopoly on event, so much so that they don't even hide it like in the past. At past Avett shows - the first 25 rows are GA with a mix of rows in there set aside for VIP. :). HiMC,Thanks for reaching out to us and providing feedback. and our They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. What is AXS Premium? The live chat rep Lendia F was really helpful. Privacy Policy. Once you download the app, search for the event you want. Several times I'd choose seats only to have the app freeze just prior to purchase. There's also been comments posted on other sites that up higher there's a lot more people smoking (and not just regular cigarettes) even though smoking is not allowed. For more "perspective" you might want to read this thread: http://www.tripadvisor.com/ShowTopic-g33388-i253-k7209443-Denver_this_summer_Red_Rocks_Question-Denver_Colorado.html. Tap for tickets to see the artists and teams you love. So beyond disappointed! For more information, see the developers privacy policy. Now, tell me why this is happening. Martha J had to dig very deep to find my tickets after they got lost in the system and the venue name changed. Request ID: 7c09f2cd788e2a70. They actually read what I was asking and responded with answers appropriate to my questions, explained the axs.com vs fanaccess vs mobile app, reassured that all will be linked correctly and name fixed after I email some info. Here's how it works: Click the Sell button next to the event in your AXS Account. Lendia is a great addition to our team. TRANSFER TO FRIENDSIts super easy. | Requested URL: www.axs.com/events/482155/joe-bonamassa-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/103.0.5060.63 Mobile/15E148 Safari/604.1. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Klicka hr fr att kontakta oss. I was unable to attend my event due to a workplace injury, and Jessica was able to empathize and help me get a refund! Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Thanks for the review and enjoy your event! Get all of your passes, tickets, cards, and more in one place. To use our mobile site, please enable JavaScript. Thanks for the review and enjoy your event! Complaints1) country auto-fill City choices are UK and Sweden only !? Even worse, she needed me to set up an entirely new account to change my email address and then needed to "merge" the accounts. 45,370 Active members, 79 New signups last 7 days. What if you live in one of the other 200+ countries ?! The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. IP: 185.6.9.159 Thanks, and welcome! Nashville, Tennessee 37219. What we have found over many years is that a certain kinds of presale can give you great seating and . She kept me informed of the progress. Hi Y,Thank you so much! Official Tickets and Your Source for Live Entertainment | AXS.com Data privacy and security practices may vary based on your use, region, and age. Once it turns gray, make it bigger and then buy your tickets! Let us know what you were doing when this page came up, plus your IP and request ID After a few tries you will have to rejoin the waiting room, another good reason to use multiple windows. Thanks for the review and enjoy your event! Frequent disconnects, logouts, failed connections, and several features they say exist but don't. Seats are numbered right to left facing the stage (lower number to the right higher number on the left). It should serve to make the concert going experience straight forward and generally pleasant, but instead acts as the biggest obstacle to any event going experience. It's all a fan needs, all in one app. The limited competition of the fanclub presale gives real fans the edge there are fewer brokers trying for tickets, and far fewer moms and dads hoping that they can buy tickets for their kids. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. You will then be placed in the Waiting Room: Companies can ask for reviews via automatic invitations. Subscribe for updates, events, offers and more. 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed. Artist Visit. Hi natalie,Thank you so much! So beyond frustrated with this company. It got down to 16th then it froze. Please note that a ticket for the show on the same date is required. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. She guided me step by step through the process of signing in and downloading my ticket to the mobile app. Ticketmaster and LiveNation make finding presale passwords difficult for fans and ticket brokers alike. Select the tickets to sell, and then set your price and selling options. Helped me with what I needed help with! The site owner may have set restrictions that prevent you from accessing the site. If you're willing to eat the premium cost, I'd definitely buy one of those halloweens off you for ~$120. } Thank you so much!! It has a buggy interface. Premium Members have Total Access to our complete collection of presale info including all passwords. Hozier is her favorite and she was going to get to see them in her home state and not spend a FORTUNE and now this. THE DEPOT: Located next door to the 7th St Entry, The Depot Tavern is open 4 p.m. - 11 p.m. every Wednesday through Saturday. What is a pre-sale? Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Overall very bad experience and I will be uninstalling it until the next time I'm forced to use it for a show. Much appreciated and so happy not to deal with hassle- great customer service, even if I had to wait a while in queue. We built tmpresale.com so you can quickly find the presales and passwords for the hottest concerts, sporting events, theatrical productions, family shows, circuses, wwe events and more happening in the United States and Canada. AXS.com now has a mobile app, so here are AXS.com ticket buying tips for the web browser and mobile apps. found at the bottom of this page. There's no way AXS can hope to be highly rated without it. Do not buy scalped tickets. Ticket Insurance What is ticket insurance? HiDan,Thanks for reaching out to us and providing feedback. Buying Basics Why am I not able to pick my exact seat when buying a ticket? But for stadium shows its a little trickier in some cases if you search for Amex tickets you find a ring of seats around the Middle (200/300) level and some on the floor in the back half. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Search for tickets in multiple windows when using the browser, unlike Ticketmaster, at least for now, you can search for tickets in multiple windows.