1. How to set up Multi-Factor Authentication (MFA) - London School of Users may have a combination of up to five OATH hardware tokens . If you want to use an authenticator app other than the Microsoft Authenticator app, selectI want to use a different authenticator app. - Check device for latest OS and app updates. If your phone currently has an e-mail app that is accessing the old LSU Exchange e-mail system, you must remove the account before proceeding to Step 2. To provide the additional security verification by scanning a QRcode for my Microsoft work accounts after moving to a new iPhone, I found the following paragraph on a Microsoft Support page helpful. --please don't forget to upvote and Accept as answer if the reply is helpful--. SelectNexton theScan the QR codepage on your computer. Enter your MyLSU email address and provide a brief description of the account ( LSUMail ), then click " Next " in the upper right corner of the screen. We rolled back this experience on commercial and enterprise users since we wanted to provide more security and customization for all the different cases they managed. I have successfully restored Authenticator to a new phone. Enter your mobile device number and get a phone call for two-step verification or password reset. AllRightsReserved. However, if the QR code reader can't read the code, you can select Can't scan the QR codeand manually enter the code and URL into the Microsoft Authenticator app. This did work for me. 3. If you need assistance or more information about this step, please see Office365: Logging in with Multi-Factor Authentication (MFA). Microsoft Authenticator Penn State uses Microsoft Authenticator for multifactor authentication (MFA) as the identity-verification method for accessing secure Penn State resources such as Office 365, Canvas, LionPATH, WorkLion, Penn State Go, and more. You can add your work or school account to the Authenticator app by doing one of the following: Sign in with your work or school account credentials (preview). Otherwise, you will end up with duplicate e-mails, duplicatecontacts & duplicate calendar entries. More a criticism of Microsoft than this solution: Is the ONLY way to get a QR code for Authenticator following a restore really to delete the existing account and re-create it? If that's the case, you should follow the instructions in theSet up security info to use an authenticator appsection. Accounts which are available to you will display in the drop-down list. This will take you to the Scan the QR code page. On theSecurity infopage, select Changenext to theDefault sign-in methodinformation. If you have a new mobile device, you'll need to set it up to work with two-factor verification. When logging in to your University of Wisconsin Oshkosh Microsoft 365 account you will see the following prompt to enroll in Microsoft MFA: Click Next and be prompted to provide Additional security verification. . Try to export again with fewer . 10. After doing so, click Next. If youareallowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and Azure AD Multi-Factor Authentication. To download and install Microsoft Office to your machine please refer to:Office365 ProPlus: LSU Overview. If what you're seeing on your screen doesn't match what's being covered in this article, it means that your administrator hasn't turned on this experience yet. Can I get a new QR code for setting up Authenticator? Get troubleshooting tips and help for sign-in problems in theCan't sign in to your Microsoft accountarticle. iOS 6 (iPhone 5, 4S & 4, iPad 2 & newer, iPod touch (4th Gen & newer)), Office365: Logging in with Multi-Factor Authentication (MFA). To add an account by scanning a QR Code, do the following: On your computer, go to theAdditional security verificationpage. Office 365: Multi-Factor Authentication (MFA) Enrollment. If you transfer more than one account, your old device may create more than one QR code. office365 - How to Generate QR Code for Microsoft Authenticator Work or SelectConfirm. When I log into My Account (myaccount.microsoft.com), I can't find anywhere where a QR code is displayed. Is the user device able to scan any other QR Code. Note:If your default sign-in method is a text or call to your phone number, then the SMS code or voice call is sent automatically during multifactor authentication. Copyright Now, a new update to Google Authenticator fixes that flaw. If you want the authenticator app to be the default method used when you sign-in to your work or school account using two-factor verification or for password reset requests, you can set it from the Securityinfopage. great! Select Microsoft (guest) as an organization and then I will get a code, enter that code in https://microsoft.com/devicelogin on other device. Click on this Link to access your account and continue the setup. I just clicked on Security Info in the left navigation pane of my account profile. Select the Account that you want to Reset the Password on. Copyright Unable to scan QR code in Microsoft authenticator app A really helpful and clear solution to the hours I've spent elsewhere. The Microsoft Authenticator app helps you sign in to your accounts when you're using two-step verification. If you have already registered, you'll be prompted for two-factor verification. The user did not dismiss the notification. Now, . Ensure that you are signing in with your "NMSU email" and "Passphrase" then click Next. We love feedback! For step-by-step instructions about how to set up your email, seeSet up security info to use email. In some cases, your users must re-authenticate on their computer to generate the QR code. One University Place Shreveport, LA 71115 (800) 229-5957 (318) 797-5000 Use simple, fast, and highly secure two-factor authentication across apps. Even if your user name appears in the app, the account isn't set up as a verification method until you complete the registration. - Check device permissions. Copyright Important:If you delete the authenticator app by mistake, there's no way to undo it. At this point, you could potentially be blocked from proceeding by one of the following conditions: If you dont have enough authentication methods on your account to get a strong authentication token, you can'tadd an account. This option is only available for password reset and not for two-step verification. Set-OrganizationConfig (article), More info about Internet Explorer and Microsoft Edge, Set up the Standard or Targeted release options. Install the app Get the app on your phone Scan the QR code with your Android or IOS mobile device. When I came back to it I had the app and I was signed in, but had lost the QR code for setting up 2 step verification. Thank you so much!! Set up the Authenticator app After you install the Authenticator app, follow the steps below to add your account: Open the Authenticator app. Launch the Microsoft Authenticator app, click the Add button, tap third party accounts, then use your phone to scan the QR code on the screen. Remain on theSet up your accountpage while you set up the Microsoft Authenticator app on your mobile device. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset. By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. The new account-synchronization function . 2. 6. Set up the Standard or Targeted release options (article) Sign in to your work or school account and then go to yourMy Account portal. Scan the QR code provided by your organization to finish recovering this account". As of June 2021, some apps will ask users to chooseTextorCallfirst. All the accounts are working except for the five Microsoft 365 work accounts that I use. AllRightsReserved. The following instructions ensure only you can access your information. There are different instructions for further authenticating personal Microsoft accounts on a new device basically requiring sign-in with your user name and password for the account you wish to verify. Once your admin enables your organization, and your account, for multi-factor authentication (MFA) you have to set up your user account to use it. On theStart by getting the apppage, selectDownload nowto download and install the Microsoft Authenticator app on your mobile device, and then selectNext. Now assign a name for the authenticator, and enter the code or alternatively the link of the QR code, in the box shown below. Select the items you wish to be synced on to your iPhone, then click "Save". If you're prompted to set this up immediately after you sign in to your work or school account, see the detailed steps in theSet up your security info from the sign-in page promptarticle. Remove any existing Exchange e-mail from your phone, if applicable. After entering your username and password, you enter the code provided by the Authenticator app into the sign-in interface. You should then see the option. OIT - Multi-Factor Authentication (MFA) microsoft/qr-authentication - Github Article - Microsoft Multi-Factor Auth - UTRGV Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device. Google's Authenticator App Now Lets You Sync 2FA Codes Across Devices Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. You have successfully set up your LSUMail E-mail Account onyour iPhone. Once you complete the instructions to specify your additional verification method, the next time you sign in to Microsoft 365, you'll be prompted to provide the additional verification information or action, such as typing the verification code provided by your authenticator app or sent to you by text message. If the QR code reader can't read the code, click Can't scan image? As the Microsoft 365 administrator, you can enable your users to sign in to Outlook for Android or iOS app on their mobile devices without having to enter their username and password. You should edit your question instead of replying with a comment. Youll see an error in the Authenticator app that says To set up Microsoft Authenticator, you'll need to go to aka.ms/mfasetup on a web browser.. A code and URL will be displayed. I had upgraded my phone and it wasn't listed so I added it to the sign-in methods and it worked! Note:This feature is usable only by users whose admins have enabled phone sign-in using the Authenticator app for them. E-mail & E-mail Addresses at LSU (@lsu.edu), Office 365: Multi-Factor Authentication (MFA) Enrollment. Security key:Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. Authenticator requires QR code. - Microsoft Community However, you'll still be able to set up two-step verification whether or not you are enabled for phone sign-in. AllRightsReserved. This may mean setting up the app on multiple devices or having a backup phone number you can use to re-register the app if you replace your phone. As a currently enrolled student, you also have access to the following applications with your LSU login credentials. Log into the myLSU Portal . When you click NEXT, you'll get a QRcode to authenticate your account on your new phone. Click through all the steps to pick the Microsoft Authenticator and your verification method (I pick NOTIFY) until you get to the following pop-up dialog: When you click NEXT, you'll get a QRcode to authenticate your account on your new phone. AllRightsReserved. Click "Sign In". I was just bounced back to my account profile that I had been able to access using the Authenticator approval on my old device. LSU Baton Rouge Campus | Finance & Administration | Information Technology Services, Adobe Creative Cloud - Named User License, Adobe Creative Cloud - Shared Device License, Making of Modern Law: Foreign/Comparative/International Law 1600-1926. Apple iOS. When using the Exchange PowerShell command, changes may take up to 8 hours to propagate. If your organization uses two-factor verification, you can set up your work or school account to use the Microsoft Authenticator app as one of the verification methods. Code generation. Google Play Get the app App Store Get the app Learn how to use Microsoft Authenticator Get started Select " Accounts ". This feature is on by default. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 6. Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. Open the Authenticator app, select the plus icon and select Add account, and then select Work or school account , followed by Scan a QR Code. Select theAccountthat you want to Reset the Password on. In the drop down menu select Mobile app for using the Microsoft Authenticator app: After selecting next, the Configure mobile app . This does NOT show the QR code that Authenticator needs to restore an existing account following its Restore from Backup on the phone. You might also receive messages that block registration of the Authenticator app because your admin has Conditional Access policies set up. This should only take a minute or so. Microsoft-Office-365 Software - LSU TigerWare Online By scanning a QR code, users can securely authenticate and sign in to Outlook mobile. How To Change Your Password? GROK is a resource of Louisiana State University developed and maintained with support of the LSU Student Technology Fee. Set up Microsoft Authenticator and add your accounts. When you get to the Additional Security Verification Page, click on the button to Setup Authenticator App and you will generate a QRcode that will allow you to authenticate your account on your new phone. For information about how to add the code manually, see seeManually add an account to the app. Thank you so much (Takudzwa A Vafana). 7. Create an account in Microsoft teams using your email id. Note:If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. Apr 29, 2023, 1:40 PM. If you receive the message "You might be signing in from a location that is restricted by your admin," your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. Step 6: Assign a name for the authenticator. Trying to set up work email but authenticator is asking for codes SelectSign in. An update to Authenticator for Android and iOS now stores backups of codes in your Google account. For example, you first enter your passwordand, when prompted,you also type a dynamically generated verification code provided by an authenticator app or sent to your phone. Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. Try here. Password reset authentication only. If you no longer want to use your authenticator app as a security info method, you can remove it from theSecurity infopage. . How To set up the Microsoft Authenticator app for MFA Those black and white boxes appeared and integrated seamlessly into our lives. After you delete the app, youhave to go into the authenticator app on your mobile device and delete the account. If this is the case, you'll need to choose an available method or contact your administrator for more help. 7. At this point, you could be asked to scan a QR code provided by your organization to set up an on-premises multi-factor authentication account in the app. To add an account by signing into your work or school account using your credentials: Open the Authenticator app and select to the+button and tapAdd work or school account. If you receive the message "You might be signing in from a location that is restricted by your admin,"your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. - Try manually with code and URL. Later, Google developed a more user-friendly code-transfer system where your old phone's copy of Authenticator creates a QR code that you scan with your new phone's copy. Google Authenticator will now sync your 2FA codes to use on - ZDNET Sign in to Microsoft 365 with your work or school account with your password like you normally do. I've wandered all over My Account but I don't see anywhere to regenerate the QR code. SelectYeswhen asked to confirm to delete the authenticator app. Log into themyLSU Portal. Information Technology Services 200 Frey Computing Services Baton Rouge, LA 70803 Telephone: 225-578-3375 Fax: 225-578-6400 Google Authenticator finally syncs one-time codes in the cloud Also, you can get more info about what to do when you receive theThat Microsoft account doesn't existmessage when you try to sign in to your Microsoft account. ChooseMicrosoft Authenticator - notificationfrom the list of available methods. Please Help us improve this article. For step-by-step instructions about how to verify your identity with a phone number, seeSet up security info to use phone calls. Until this experience is turned on, you must follow the instructions and information in theSet up my account for two-step verificationsection. If you don't allow the camera, you can still set up the authenticator app, but you'll need to add the code information manually. Thank you JimLewis-7097 your solution worked. After you sign in using your username and password, you can either approve a notification or enter a provided verification code. Enter your MyLSU email address and provide a brief description of the account (LSUMail), then click "Next" in the upper right corner of the screen. We love getting feedback from the general public, but our support efforts are generally dedicated to the. Sign-in using the Microsoft Authenticator app, following steps in theSign in using two-step verification or security infoarticle. To disable this feature, follow the steps below. If you have it installed on your mobile device, select Next and follow the prompts to add this account. You'll have to add the authenticator app again, following the steps in theSet up the authenticator appsection of this article. However, not all methods can be used for both. finaly i found this solution. First, probably worth sharing the first few basic things we tried; - Try again. Add your work or school account to the Microsoft Authenticator app On your device, tap the account and verify in the full-screen view that your account is correct. We love getting feedback from the general public, but our support efforts are generally dedicated to the. To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device. Approve the notification in the Microsoft Authenticator app, and then selectNext. A version of two-factor verification that lets you sign in without requiring a password, using your username and your mobile device with your fingerprint, face, or PIN. I tried re-installing, it shows my account email by default and when I click on it, the next page asks me for a QR code. If your default sign-in method is the Microsoft Authenticator app (which Microsoft recommends), then the app notification is sent automatically. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Contact the administrator for your work or school account to use this authentication method. Generating QR codes You are able to set up your multi-factor authentication in a way so that you are only asked for authentication every 60 days instead of constantly being prompted for it. Click Personal Preferences | Password Management. We love getting feedback from the general public, but our support efforts are generally dedicated to the. For step-by-step instructions about how to set up your security questions, see theSet up security info to use security questionsarticle. After you choose Sign in, you'll be prompted for more information. Tip:For a faster, and more secure, experience we recommend using an authenticator app rather than SMS verification. Download and install the Microsoft Authenticator app After you scan your QR codes, you get confirmation that your Authenticator accounts have been transferred. Depending on your organizations settings, you might be able to use an authentication app as one of your security info methods. scan a qr code with your iphone ipad or ipod touch Oct 12 2021 web sep 20 2021 open the camera app from the home screen control center or lock screen select the rear facing camera . Microsoft MFA - Enrolling in Microsoft Multi-Factor Authentication To install the Authenticator app on an Android device, scan the QR code below or open the download pagefrom your mobile device. They all tell me, "Action required. We love feedback! What this means is that Google Authenticator users can transfer "secrets" across multiple devices so even if you lose your primary device which had the app installed, you could just restore it on . Two-step verification uses a second step like your phone to make it harder for other people to break in to your account. You can use the Authenticator app in multiple ways: Two-step verification:The standard verification method, where one of the factors is your password. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, When you can't sign in to your Microsoft account, download and install the Authenticator app, download and install theAuthenticator app, open the download pagefrom your mobile device, open the download page from your mobile device, Set up security info to use text messaging (SMS). It includes products such as Word, PowerPoint, Excel, and many more. IfyouhaveaTemporaryAccessPass(TAP), youcanusethattosignin. Authenticator works with any account that uses two-factor verification and supports the time-based one-time password (TOTP) standards. If you don't have an account set up in the Authenticator app, you'll see a large blue button that saysAdd account. All steps are required. As of August 2021, this experience has been put on hold indefinitely for commercial and enterprise users due to organizations' lack of control over them. Since 2019, Microsoft has allowed people to use a "backup and restore" tool for its Microsoft Authenticator app . For more information about manually adding a code, seeManually add an account to the app.