You can cancel your PureGym membership by letter, by phone, in person, or online. In short, PureGym is one of the best growing private companies of health clubs. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. You will receive the login details in your welcome email. The majority of our gyms are open 24/7, although a small number are unable to stay open the whole time. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to an induction session, bookable online. You can contact us by e-mailing us at, If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at. If you want to come back to us sooner, you can! The house rules contain all regulations and guidelines which must be observed in the studio by our members. If you have purchased a Fixed Term membership you will be entitled to 50% of the pro ratad amount as refund for any unused membership. With over 280 gyms, youre free to pick and choose according to what suits your location best. For Off Peak memberships, access is granted daily until 2 pm. An adviser at your nearest Citizens Advice will also be able to help you argue your case or argue for you. If you have a fixed rate membership, you will get 50% back on any unused membership. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. How to Cancel the Pure gym membership or Subscription (Success Rate 99%) Then your friend can check in at the same club. The following gyms are eligible for this offer: Newcastle St James, New Barnet, London Edgware, Poole, London Lambeth, Sunderland, Coventry Warwickshire, London Oval, Edinburgh Exchange Crescent. These conditions are specified in your membership terms. If youre planning on returning to PureGym in the future, you can pause your membership instead of cancelling it. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen. If you are thinking about, How to cancel the PureGym membership? If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. You can book a Live Group Fitness course via APP or MYPUREGYM. This offer cannot be converted into a cash prize. PureGym is a private company in the UK founded in 2009 by Peter Roberts. PureGym - Payments and Membership | FAQs | PureGym - PureGymArabia For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. We may not have received your payment in our account before the invoice was sent. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. Choose the Freeze or cancel option. Bolts are also available in this membership plan; you have to only 3 per month to get access. A service fee of CHF 25.00 will be charged to Core Members. To do this, please submit the follow-up certificate via MYPUREGYM. Your email address may have been stored in our system more than once. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. It provides a wide range of subscription plans. If you are a fixed member and want to cancel the membership, follow the steps listed below. Further, that you will advise us immediately should your circumstances change. You can get a new membership card at any time at the club for a fee of CHF20. You will get a refund if you cancel within 14 days of initially applying; however, if you apply and immediately activate your membership, then you will be fully refunded minus any membership you already used. If this is not the case, please feel free to CONTACT us. We have over 300 gyms across the country, so theres plenty to choose from. 3. How to cancel or freeze your PureGym membership | Metro News Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert to your monthly rate. Parking facilities vary from club to club. For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. Please check the date and year on the confirmation of termination carefully. Zero Joining Fee offers exclude pre-opening offer gyms. Yes, PureGym wants to keep you totally in control, any time of day. Complete the steps which follow to fully confirm your membership cancellation. If you have bought a plus membership of PureGym, then you cannot freeze your membership. You can get a refund on most PureGym memberships by cancelling your Fixed Term membership. Please check your contract with the corresponding comment field. How To Delete PureGym Account: The Ultimate Guide Please be aware this must be actioned at least 3 working days prior to your payment date. Subscription Tag Day passes are subject to a fair use policy. Your invoice will be sent twice to your email address specified in the contract 4 weeks before the start of the contract. However, the email address can be changed at any time by an employee in the studio. If youre changing your bank details well need ten days notice before your next payment is due. Please refer to the General Terms and Conditions (GTC) for further information about monthly memberships. However, it is still possible to get started right away. Step 1: Log onto your account on their website https://www.puregym.com/login/, Step 3: On the profile tab, click on the option titled Cancel Your Membership. How do I cancel my gift voucher or 1 to 30 day pass? , select the 'Packages and Upgrades' tile and follow the instructions. Log in to the Members Area of your account. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. If you would like to request a change of gym outside of this policy, please contact our Membership Administration. For further information pl. You will need to check your selected gym which you can do within thejoining processwhich will show you if it is available, the price andhours you can use the gym. Here is a complete guide on all the different steps you can follow either in person, by phone or through your bank app. If you dont already have an additional subscription, you can purchase one additional subscription or the All in One. Members with annual membership can pay the amount in the club (except for Bern Lorraine) or by invoice within 20 days. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Other options exist beyond freezing your membership. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. If you are a monthly subscriber and want to cancel the membership, then follow the following steps to cancel the membership. Follow the following steps to cancel the PureGym membership. Your membership options youre in control! Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. Please refer to the GTC for the cancellation terms and conditions for monthly memberships. We will then process your cancellation. You are welcome to secure a special rate during the next promotional offer. . PureGym is one of them, but sometimes, irrespective of all the efforts to make the services incredible, some people want to cancel it. You will receive the confirmation email after the cancellation of your membership. You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. The price guarantee applies to Off-Peak, Core and Plus memberships. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! It just send you on on a constant loop. How to Cancel PureGym Membership? The Ultimate Guide The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. From here, you can follow the cancellation instructions. These months will then be added to your membership as a time credit. How do I cancel my Direct Debit monthly membership. After following any subsequent prompts, you should be all set to cancel your membership. Not only this, but PureGym also provides free training classes to make sure that all the members are doing well. If the online cancellation option is unavailable to you, please cancel directly through your bank. Offer is not valid at PureGym South Kensington and PureGym Clapham. If something else comes up: Please contact your club to reschedule or cancel your appointment. Get in touch with our Member Services Team at[emailprotected]and let them know youd like to cancel. proven method to better manage your money. You can check it or change it directly at MYPUREGYM. You can find more information regarding the unsupervised hours of your gym HERE. To change back, head to your profile section and change your membership back, Offer is only valid to members on a direct debit membership, PureGym withholds the right to amend this offer at any time. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. If you are a fixed member and want to cancel the membership, follow the steps listed below. You can join fitness classes but only in the peak-off hours. Guest passes should be booked to start before the advertised expiry date. It is best to make an appointment for a FREE TRIAL TRAINING in your club right away. How do I cancel my Direct Debit monthly membership? You can also multiple access from 2 to additional gyms near your study, home, or work. The freeze will apply from your next payment date and if you want to freeze for longer you can freeze up to 3 months in a 12 month period, for just 6.99 per month instead of your normal monthly fee. Step 3 Scroll down to 'Cancel Your Membership' and select this option Step 4 Follow the instructions to cancel If the online cancellation option is unavailable to you, please cancel directly through your bank. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. Offer is only available at selected gyms and cannot be used elsewhere or exchanged for cash. You can cancel it online. Hurry, ends midnight. You can obtain information ONLINEor ask a member of staff at the club. How to cancel PureGym Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. The Friend ID will only work after you have checked in to the club as a primary member. After all, many subscription companies try to manipulate you into staying with them as best they can. To cancel a rolling monthly contract, you'll need to cancel your membership at least four working days before your next payment is due to stop the payment being taken. You can choose from the following options: Yes, you can change the studio. How In Delete PureGym Account: The Ultimate Guide Hurry, ends midnight! They will confirm to you whether you really want to cancel your membership or not. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. Subsequent Direct Debits for monthly membership fees will be collected monthly thereafter. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). You did not receive a confirmation email? I switched banks and the bank duplicated all my DDs. 1 pass per person, multiple passes may be cancelled without warning. Head over to your profile by clicking on the "Your Profile' button. By continuing to use this website, you consent to the use of cookies. Then please contact the Member Administration Department via the CONTACT FORM. You agree to advise us immediately of any change to the Members Details provided. For more details, please see our Cookie Policy. You can freeze your puregym membership for up to 3 months. To transfer your home gym, headto yourMember's Areaand go to Packages and Upgrades. PureGym reserve the right to terminate this discount without notice. If youre away temporarily, you can also freeze your membership for a reduced monthly fee. Here you can: Go to MYPUREGYM and log in with your email address and password. When people shift their residential place far from the gym location, they have to cancel the membership. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Please observe the following 6 instructions when the gym is unsupervised: Yes, all activities in our PureGyms are recorded. Please note that in case of a contract change, the concluded contract period starts all over again. Easily Request a Pure Gym Refund | Step-by-Step HERE you will find all information regarding health insurance refund. USE CODE: SAVEHALF. Get in touch with Member Services at member.services@puregym.com and let them know you would like to cancel your membership. It is important to ensure that your membership number and your full name is given when the payment is made. The best way to do it is by cancelling online or making use of their customer support. So if you have moved to the vicinity of anotherPUREGYMclub, you are welcome to apply for a studio change via MYPUREGYM. Any prizes offered by PureGym must be claimed within 21 Days of announcement of the winners. PureGym also offers very attractive standard rates. Your PureGym registration options are as follows: Children under the age of 14 shall not be granted access to the PureGym fitness club. Then please generate your password on the left side with your stated email address. Your rights under this agreement will not be prejudiced. Therefore, it is not possible to bring babies and children under the age of 14 with you. Wir freuen uns auf dich! Can I Cancel My PureGym Membership Anytime? Children over the age of 16 are not allowed to use the Gym on their own. How to Cancel eMeals and Refund (Step by Step), How to Cancel HelloFresh and Refund (step by step). Then pleaseget in touch withthe Member Administration Department via the CONTACT FORM. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. If you're already a member, you can add multi gym access as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area,select the 'Packages and Upgrades' tile and follow the instructions. The penalty charge will be calculated as being equal to the daily membership charge (that applied at the time of use) for each occasion on which your PIN number was used by that individual/those individuals; and/or (b) in the event of serious misuse of your PIN number, for example, your PIN number has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given. Please ensure that all used masks are disposed of safely in one of the bins provided. You will find the termination clause on your membership card. How Many Times Can I Change My Home Gym Puregym? Your clients will be entitled to all the rights and privileges of a standard guest pass user. Melde dich jetzt online an. Step 1 Go to their member service website member.service@puregym.com Step 2 Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. Cancel By Telephone. You can cancel the additional subscription by giving notice to the end of its contractual term. Up to 50% off a PureGym membership If you buy a qualifying plan, you can get up to 50% off a PureGym membership. Because you're on a fixed term membership our Member Services Team will need to cancel it for you. They can visit the PureGym Vitality membership page for details of all eligible gyms and to find their nearest centre. Can't cancel your PureGym membership? If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. If you're in Northern Ireland, contact Consumerline. Keep scroll down and find the Membership cancellation option. Please refer to the GTC for further information in this regard. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. YOUR MONTHLY SUBSCRIPTION. Alternatively you can emailif you prefer. Our security team is on duty 24 hours a day, 365 days a year. The payment card details you provide when you join us will be used, every month, to pay for your ongoing subscription. To change back, head to your profile section and change your membership back. Take note, if you are worried about lockdown or gym closure, you will NOT be charged for this period. You can find all the information about changing studios under MYPUREGYM and apply online. However, the email address can be changed at any time by an employee in the studio. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate. Whatever your reason, if you want to cancel your PureGym membership, its only a few clicks away. 1. New puregym can't cancel membership Gone puregym can i bring a guest where. This is clearly deliberate as i have read multiple tweets of the same issue going back years. Or check out our. Yes, you are welcome to transfer your membership to another person. Once you have logged in with your details, select Your profile under the member dashboard. You also have the opportunity to freeze your membership if you have bought a monthly direct debit membership. Log in to the Member's Area. To cancel your PureGym membership, follow these instructions: Call Member Services on 03444 770 005 and let them know you'd like to cancel. Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! Before you join. Before going to know, How to cancel PureGym membership? refer to the GTC. You can only freeze for a maximum of 3 months, over the course of a year (from your very first freeze!). From time to time we may need to increase the price of membership. Bitte berprfe dein E-Mail-Postfach und erhalte Neuigkeiten, Aktionen und Gutscheine per E-Mail. Please note that you cannot train with us with an open debt claim. If you cant find what youre looking for in the Help Centre or have an issue updating your membership in the Members Area, you can get in touch with us via social where we will aim to respond as quickly as possible. You can also go old school and talk to the person at the front desk to communicate your intentions or send a formal letter declaring the termination of your contract. I hope this guide helps you through your journey of cancelling your PureGym Membership! How to cancel your gym membership As a rule, there are two things to bear in mind when it comes to cancelling your gym membership: the type of membership you have and the agreed notice you. This does not include monthly memberships. Speaking to someone directly can be a good idea to avoid confusion and simplify the cancellation process. Cancelling your PureGym direct debit? | PureGym . Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply a penalty charge to your membership fees (and increase your direct debit payment(s) accordingly).