I called through again, was passed round several departments, told that I should have received my refund from the store, as all it needed was for someone to call them and authorise it (REALLY? IS THAT ALL? This can take up to 7 working days. And that Ive USED it! This can take up to 7 working days. When I used PayPal to pay for it, it redirected me back to my trolley and said it was actually out of stock, however the PayPal transaction is still going through. Iconic discount shop to shut its doors next month - is your local affected? This review was chosen algorithmically as the most valued customer feedback. david and olivia review It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. Well, I certainly don't make the same mistake twice, and will make sure that no-one I know makes the mistake of using Argos. After a moments thought she mumbled that they could send a 5 gift voucher as a gesture of good will. I looked at a few and decided on the Samsung GX10, which was going for 579.99, so I placed the order, along with another item (wedding present) via the internet on the Argos site. It would not have been so bad if they told us on purchasing the wii we would have knownthey said staff always tell people about it NO THEY DONT ! I am not even given the chance to order alternative bed! I spent nearly 1,000 on furniture (which they took from my credit card in record time). 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Sign in or register to get started. Since when was this customer service? Can I pay online using my Argos Business Account card. microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical Their site hasn't worked properly for months. I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. argos taken money but no order confirmation They run security checks on the payment and then release it back to your account. Help!! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. argos taken money but no order confirmationgranville ny property taxes. hedge funds are demanding their spac money back; can snails eat bell peppers; formation rsma martinique; omni patient portal login; how to dispose of old ammunition in california; port of call goombay punch recipe argos taken money but no order confirmation Contact them if you contact c.a.b they will give u time to sort it yourself but if its not resolved they can step in and escalate it! The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. I think its a stock issue. I explained everything again at length (including the info from the courier - for which she demanded a name, that I refused to give up, to the same people that are "not allowed" to give customers their own names!) They are blaming Paypal for what it looks it's their issue. As in this case had we not chased the order up we would have been non the wiser and Argos would have held on to our money indefinitely. I was so worried . 8 Posts. LOL. I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. They run security checks on the payment and then release it back to your account. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. Thank you so much for your replay . For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Argos standalone stores are currently closed while branches in Sainsbury's supermarkets are open for collection orders only, Video explains how you set up your Argos gazebo, Independent Press Standards Organisation (IPSO). ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. argos taken money but no order confirmation Is anyone else having trouble with Argos online store? : AskUK - Reddit Tell me is this the way that such a large corporation should behave and are they even acting legally. Our reason for ordering all this in the first place was because we had moved into an unfurnished place. I was told the money would be returned to my account within 7-10 days max. Thousands of households can get 150 free cash for grocery bills, Martin Lewis issues warning to mobile phone users who pay more than 9 a month, News Group Newspapers Limited in England No. Another customer said a 500 gift card payment had been processed despite the order not . They seem to have all their beanbags coming from one supplier which is obviously not up to it. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. So I told them then please release my funds ASAP as there is an Order expiry date of 10 days and I can't wait for the 10 days. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. The customer service team I found to be rude and unhelpful, and think it's acceptable for someone to have to wait 2 weeks to have the issue resolved. And finding it uses more power than a laptop! Shocking! There are better shops out there; I really wish I never bought it! If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. When I queried this, she explained that, although I had received the item on Saturday 28th, I had not called about the mix up until Wednesday 2nd. Will do that, but has anyone else experienced the same with Argos? THE GIRLS ON THE COUNTER SAY THEY HAVE NO IDEA HOW A USED MODEL GOT IN STOCK AND GAVE ME THE CORRECT IPOD AND COULD NOT GET ME AWAY FROM THE COUNTER AND POTENTIAL NEW CUSTOMERS QUICK ENOUGH. I placed a home delivery order with Argos on Wednesday. You are viewing the PayPal Community Archives. I have just checked - the extra charge was not taken from my bank (it was just pending the first time I saw it there on the day I placed the order). Hq Theatres Jobs, Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private Practice, $10 Gift Card$10+typegift Card, " /> , Convert One4all To Cash, Ross Mccormack Actor, Argos Taken Money But No Order Confirmation, Who Is The Father Of Amelia's Baby On Private Call me stupid, but I was not expecting the following: On Monday my 17 year old daughter ordered 6 items of jewelery from the Argos website for home delivery. i always come to argos for mobiel phones as they have good deals but i will no longer be goin to argos as they staff was rude to me when i asked for the 10 pound free cred which im still not very happy with and i will be writing a letter to the manger coz it was a young kid working there bout 18 very rude indeed. All recommendations within this article are informed by expert editorial opinion. how much do home and away actors get paid - asrefava.ir It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). Help!! IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! Who on earth would give such a charmless, inarticulate woman a job in a customer service role? They have 500 euro and I have nothing. I was without my laptop for six weeks when I finally received it back and powered it up the screen remained blank. Had I known I would have exchanged it there and then! Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. So no orders went through, still have issues with placing an order now. ", Another shopper asked: "Perhaps you can return the 140 you have taken from my account with no order created? I went to the store on Friday, but nobody knew anything about it, so they had to call their customer services team. And I will never EVER be buying anything from ARGO'S again! DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! 0. I fully intend to take the matter further up the chain of command until i get a satisfactory out come. How do I know my online order has actually gone through? The fact that they have taken the money would assure me that I would be getting a delivery when stated.She was told item would be delivered in 3 weeks so should therefore have her item delivered and if not then a courtesy call from Argos to apologise and explain the problem would have meant that she would have had more time to look around and salesforce license management best practice Help & FAQs - An error message appeared when I placed my order - Argos I was more than a little annoyed and asked to speak to the line manager to take the matter further and whether some compensation would be appropriate. I explained about the failed saturday delivery and extra charge, the fact that the parcel was a mess and had been passed around among drivers and finally, that what I had received was PINK and resembled a CHILD'S TOY. . Absolutely no way I will ever shop or advise any one to do in future from Argos. Leave the Archive. Refunds may take 3-5 business days. The women who answered the call informed me she was the person who i was being originally put through to when I had cut off the phone call. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. Editor, Marcus Herbert. Thursday m0rning I again rang customer services and after a brief chat with the operator requested i was put straight through to the escalation team I was put on hold and after approximately 2 minutes cut off. Beanbags are out of stock. ), but Will was very apologetic and offered to have the goods collected and a refund issued, but it was likely to take up to two weeks. i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. Not mentioning asking for my money back on endless calls. So, again, I had to explain about the delivery being late (check with your couriers) and about my conversation with Will, to which, she replied that she didn't know what had happened as she couldn't get into my details as 'Lisa' had put a block on it. Customers have expressed their rage on social media, with some saying they've been charged up to 1,200 for multiple orders that haven't materialised. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. Order confirmation may take a couple of hours during busy periods. He was asked my name and i said justin oneill. Her reply was that for this to happen i would have to send a copy of my telephone bill to customer services. WHAT CAN I DO, I bought a laptop from Argos in November, it worked for two weeks then the screen broke. How on earth does that work? argos taken money but no order confirmation. For other inquiries, Contact Us. I will post details of final outcome once this is over, in the hope that it will help others. 3 weeks ago i bought laser hair removal system from argos i had asked casier this prodact 30 days guarantee she said ofcours look at the screen you can chang and i live in England short time for learn English my English not wery well now, im still learn but ARGOS stole my money and they are played whit me i spoked costemer sevice staff she didnt looked the prodact and she decieded to exchange 10 minuts later i went to home bring more many she said to me we havent got any other prodact keep your prodact this is yours for healty reasons we didnt do any think i never used i never opened but they didnt chec they dont no what they are doing If we can be of any further assistance (are they taking the p***? I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . No notes are made on their computers, that others working there might find useful. I too have been ripped off my Argo's they just want your MONEY! Because of this i was treated like a second class citizen. Solved: Argos Payment Authorisation - PayPal Community "I tried to place an order which wasnt going through so tried four times, just over 300 each time. Goodbye. It takes 1 day to leave my account but 10 to leave Argos! By this time i was getting very angry with being messed around again rang the operators and after an even shorter chat with the operator where i admit my tone was a little terse i was put on hold again and after about a minute finally got through to the escalation team. One shopper tweeted Argos saying she'd been charged 1,200 and had. You are viewing the PayPal Community Archives. It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. I went to Argos to buy a bed, then went to the counter and placed my order. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. Submit a complaint and get your issue resolved. I read the Argos catalogue number from the side of the box out to Will and had to sit down and get him to repeat the price of it againinstead of my BLACK SAMSUNG PRO GX10 DIGITAL SLR CAMERA, worth 579.99, they had sent me a PINK VIVITAR (what?) Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. argos rang me up with a delivery date and time, when late, rang them to see when my appliance was coming only to be told it wasnt coming on this day at all .after i had took time off work and waited around all morning, im so not happy, when complained on the phone i was told it was me that had made the error not them . You should have received a confirmation email within 2 hours of placing your order. So it was agreed that I would do this on the Friday (when I was next off work). I asked whether in the circumstances they were willing to offer any compensation. You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". I was told all line managers had finished their shifts and i would have to ring again in the morning. Argos shoppers furious as hundreds of pounds taken from accounts Editor, Marcus Herbert, [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]. Argos - Taking money for products which are not available Might be pending transaction and can return within 3-5 days. Anyway, I explained the situation again, through gritted teeth and demanded to speak to this 'Lisa', but nobody seemed to be able to tell me who she was and I was asked to call back with a surname as "Lisa is a very common name and we have at least six here". i tried to buy a shed for 208 n kept being told my card was not authorised, after trying 5 times, i decided to abort the mission.No email confirmation or text of purchase as per usual.Next morning I checked my bank and 1040 had been taken by Argos so phonecalls ensued only to be told after 19 mins waiting that there is no recollection of any order or payment, so they transferred me to an automated phone that wanted my confirmation Number which obviously I havent got, so im still waiting to get my 1040 back.This is Argos.. Sep-10-2015 03:59 AM. To see all content on The Sun, please use the Site Map. They are still refusing to refund my money. This time, when I asked to speak to a manager, I was told that I had come through to 'customer services' and "we are all managers here" - YEAH RIGHT! If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. Or whatever, I will probably never find out. I was told before that there is slight delay and I will get bed before 20th April now I am told that it will be middle of May for bed which was ordered 23rd of March. ", Responding to this tweet, a third customer added: "Same here, 219 from my account.". argos taken money but no order confirmation P me off that much I will never use Argos / homebase ever again. Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! Finally, after I had made several more calls and looked at websites and left messages for the charmless 'Lisa', I got a letter in the post on Friday afternoon. (and?) I have been without my laptop for two months now. http://www.argos.co.uk/static/Product/partNumber/7641644.htm "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. She seemed to think that her appalling, rude, unhelpful attitude, constituted a personality.