Note - a limited number of UCI team onsite RV spots are available, reserve when registering for the race. Its location on this page may change next time you visit. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. I planned this amazing week with my freshly asked fianc. The $150 spending money is a reimbursement, and must be spent DURING the trip and you are only allowed to submit TWO receipts. 2.05/5. 2881 E Oakland Park Blvd STE 205 Fort Lauderdale, FL 33306-1813 Visit Website (954) 687-0482 Customer Complaints 113 complaints closed in last 3 years 68 complaints closed in last 12 months Read. Note: its refundable ONLY IF YOU DON'T USE IT. The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they dont refund your money. <> It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. I let it blow over and inform them We do not wish to proceed with the purchase. All Rights Reserved. Email Address Register Already Registered? get quotes and more. This was partially paid for by money donated to her through a gofundme, which makes me feel sick that we were lied to and taken advantage of given this situation. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. Lisa Ann Schreier has been involved in the timeshare community since 1998. ", A verified traveler from FRANKLIN stayed at Clarion Inn Near Island Drive, A verified traveler stayed at Travelodge by Wyndham Pigeon Forge Dollywood Lane, "Super clean, well furnished. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. A second option is to fly into Greensboro (GSO), which is 2 hours away by car. Not convinced that will happen. To use our mobile site, please enable JavaScript. * close We have officially requested to be released from five separate contracts at this point, all sold to us under incomplete, false, or misleading information. We are contacting you regarding the above referenced file. After putting my deposit down via their website I was instructed to call a reservation specialist to book my trip. This is a one-time offer, only good todaythis is a load of crap! It is ridiculous that this company expects me to go along with paying them monthly when my rights have been violated and they have disrespected me as an owner. a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- To post a company review, please follow these guidelines: Please summarize your experience with this business. BBB Business Profiles generally cover a three-year reporting period. It is a scam. Conveniently located: She told me it would be a total of $373.00 which included taxes and port fees, plus $96 in tips ($12 per day, per guest, per night). Unsubscribe easily. ", A verified traveler stayed at Hotel LeBlanc, BW Signature Collection, "Stayed before. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Their only cost is the hotel room taxes of approximately $15.00 per night. Alternatively, you may use, https://www.youtube.com/watch?v=qVc7ImQNeS4. We value your privacy. Your review should reflect your experience with the business within the last twelve months. They pushed and pushed, and I budged because I could not handle their pressure anymore. It looked like a resort I would want to stay at. Write reviews, ask and respond to questions, We received a mail notification of our stay which had been changed to a 3 night stay. Flying into Virginias Blue Ridge - Roanoke (ROA) and taking the courtesy shuttle to a hotel is the easiest way to arrive. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. They gave us a couple gift cards for the arcade and arcade city for the inconvenience. The gift are not free. % As a matter of policy, BBB does not endorse any product, service or business. We checked in and were given our key. The presentation is where it went all wrong. Don't have an account? They will offer you bunk beds you need to pay more to upgrade. This along with many other misrepresentations, was the reason why we purchased in the first place. Choose the number of stars (by rolling over them) and then click (3 stars default), 125 characters remaining | 125 total characters allowed, 3000 characters remaining | 3000 total characters allowed, Showing So they extended my end date and we went through the same process of no availability for dates again. get quotes and more. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. You can travel the world over, maybe, but not with Bluegreen, only through costly exchange companies like RCI. At the end of the day, we were lied to, and I cannot recommend this organization. Later that night there was a tornado on the ground right by us that killed 5 people. A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. gocrv.com. In the rolling hills along the Fox River, near beautiful Starved Rock State Park, outdoor fun and indoor surprises await. BBB Business Profiles may not be reproduced for sales or promotional purposes. If you get one of these "free gift" presentations in the mail throw it in the trash. Leave again and call corporate to inform them of what has taken place. But I would have rather just paid for my room rather than deal with this headache Bluegreen has caused me. Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip, Was this Review? At the time, there was nothing mentioned about Timeshare. Go CRV is rated with a CC rating from Business Consumer Alliance as of 4/30/2023. You will receive communication from us if your travel plans are affected. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. We were so excited about this perk and one of the main reasons we purchased. Once I got the paperwork home is when I saw the information about the timeshare. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. When we arrived we found out our room wasn't available, which was understandable due to renovations. For what, lies? See reviews below to learn more or submit your own review. I called customer service and spoke with an Andrew who would not help me on the phone, would not file a complaint, and would not direct me to anyone else to speak to. It is by no strange surprise that they pick the bottom of the barrel employees. SPOILER!!!! Things we were lied to about when we had our reservation made and upon confirmation of the reservation, where I spoke with Mikel (407-587-8511) 3 weeks ago: -Told there would be a large breakfast at the vacation presentation, which I showed up to and there was no breakfast or food at all. Later, we had found that this was a lie. Thank you all for being amazing. Years in Business: 33. Business Started: 2/22/1990. 5 recent reviews Why would I do a Timeshare tour for 2 hours or more and pay all of that money, when I could go directly to Carnival for about the same price? I upgraded to a King room in March. % Visit Website. Scam on steroids. Most hotels are fully refundable. Don't have an account? The race itself will be held at Fallon Park Cyclocross . Finally booked a 4 day, 3 night stay in New Orleans. I gave them my three dates of chosen time and when it came down to it they couldnt do any of my time and they gave me during the week. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 27 0 R 35 0 R 36 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. 3 0 obj Our mail notification stated we had to book our stay within 30 days in order to receive the $25 gift card. Artwork 1 - Artwork 2. They said we had no way to check availability until we purchased the package. We value your privacy. Results may vary for others. The lady is apologetic and says she will issue the gifts cards and look into the incident with said manager. Half way through the call I had enough and politely asked for a Supervisor. I paid for a BlueGreen Vacation at the Prime Mall Outlets in Orlando, FL. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We take pride in our business and efforts in satisfying our customer's travel needs. BlueGreen did their best to help us join that death toll. Our content is intended to be used for general information purposes only. BBB Business Profiles generally cover a three-year reporting period. I attempted to get in touch with them for about 2 weeks without any success. I hope my Review of horrible Bluegreen Resorts helps some people not get suckered into their timeshare like we and so many people have. (800) 818-6890. We ask all cyclists planning an overnight stay use the official Go Cross Hotel Portal so we can track usage and build leverage with hotel partners. Representatives from Bluegreen Corp. can help customers find and book fun adventures and excursions during the time they use their timeshare. Copyright 2020 Business Consumer Alliance All Rights Reserved. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice.. One of the many exciting benefits of your RCI subscribing membership is the ability to exchange your Bluegreen Vacation Points for vacations beyond the Bluegreen portfolio. Will never agree to anything with this company again or any company that offers gocrv vacations. Websites:There are no additional web sites. ", A verified traveler from Litchfield stayed at Twin Mountain Inn & Suites, "We booked this several months in advance. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. <>/Metadata 397 0 R/ViewerPreferences 398 0 R>> Since we have been here, the heated pools have been cold, the hot tubs have been closed, and we have had to drive in dangerous conditions to get groceries. Experience the Bluegreen difference. vacation options. We use intelligent software that helps us . This company's business is a vacation certificate and voucher promotion service. After 2 hours we told them we werent interested and ended up leaving after 3 hours. 4 0 obj SE, Roanoke, VA 24013. 2881 E Oakland Park Blvd STE 205, Fort Lauderdale, FL 33306-1813. Everyone was so kind and courteous. I encourage you all to post there and to Better Business bureau your experiences. I was kept there for over 3 hours. FEATURED RESORT. 2 0 obj Vacation Getaway - 3 Day 2 Night Mini-Vacation Two adults receive 3 days and 2 nights of accommodation in . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Click here for drive times from various cities. If previously registered, you can either enter your 9 digit certificate number or enter your Email address. The sales manager agreed that Bluegreen Vacations should have covered the hotel taxes and parking. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale. Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. Then they hold on to your money that should be refunded as long as they can to gain interest is my guess. I was invited to attend a presentation in which they try selling you a very expensive timeshare. ;?O?n>$g?0L:1bC97|/~2/aWQ'~-5)~'%LNC-u: i5/>XFbBr4:3ycZK They lied to us about the timeshare we purchased and almost everything about it. BGV offered a $25 Visa Gift card for our inconvenience of waiting 2 hours to fix the situation (but still did not cop the room for us and still want to charge me $143 instead of $159 (for the extra night alone). Already have an account? <> We will extend the validation of your certificate for an additional 12 months, after payment of your deposit! I called Carnival directly, and she told me the total cost going directly through them would be $517.00. We apologize for the inconvenience and hope you enjoy your vacation. ", A verified traveler stayed at Super 8 By Wyndham Pigeon Forge Downtown, "The rooms are nice. Little did we know, one trip to Bass Pro Shop would be the start of a never-ending nightmare. On weekends the train arrives in Roanoke at 9:45pm and it depart at 8:40am. I showed up excited and ready to relax. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I call the credit card company and give them the run down. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I asked about paying for upgrades, paying to stay at another resort as there are 3 or 4 in Branson. Contact them directly! %PDF-1.7 Copyright 2023 Consumers Unified LLC. My mother was diagnosed with cervical cancer in 2021 and after a painful journey of chemo and radiation, went on home hospice in June 2022. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The customer service person had an attitude and told me I would receive my refund in 14 to 21 days when the email specifically said within 2 weeks (14 days). This topic has been closed to new posts due to inactivity. This will ensure our participants receive the best possible rate in the future. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. Vacation Tour & Travel Reviews. Customer Service Network Group has closed this file. They billed card and also charged 150 deposit. Save an average of 15% on thousands of hotels with Expedia Rewards. At Bluegreen Vacations, we're continually striving to improve the ownership experience through added quality, convenience, value and comfort. UmI DID NOT!! So I have to spend a large amount of money on two separate transactions then hope to get my reimbursement within a 6 week period yeah right, not counting on that if I haven't even received $50 gift card which is basically a REIMBURSEMENT for my own money spent. I am flying out tomorrow and looks like I have no place to stay in Kauai. Shout out to everyone of course, but I can only remember a few names- Heidi, Nate, Kenny, Alyssa, Josh, Jocelyn. Great place for ladies and/or single travelers. Also, within a few miles to Dollywood and the Island. Upon check in, we found out we were lied to on the phone about many of the amenities and room features we were promised. International Association of Better Business Bureaus, Blue Green Resorts Great Destination Vacation, The Fountains of Bluegreen Vacation Club Reso. Vacation Certificate and Voucher Promotion Services. Sign up for free now, Sign up for free to participate on the website. I already know a refund of my monies for the three certificates will not be reimbursed, but Im writing to prevent others from getting misled. Login. We stay at Pigeon River Inn each time we visit the area. Go back to the next to discuss the matter. No one knows why. Called Gocrv on 10/14 at the customer service number and received an automated voice asking for my certificate number. Login to participate on the website. ConsumerAffairs is not a government agency. And even if you fall for that, you have a right to rescind your contract LEGALLY. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Business Consumer Alliance staff will be notified of this request. I decided to call BlueGreen and discuss the true cost of the 4 night cruise before attending the Timeshare tour. Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. Smh. Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip. The company gives customers who book a Bluegreen Getaway a 75 dollar Visa Reward Card as an added perk. Chad Jernberg, Regional Manager, Customer Solutions. If you turned on the air it made a loud screeching sound. For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. BBB Business Profiles are subject to change at any time. SE, Roanoke, VA 24013. 4,047 inquiries :/ The Amtrak Station code for Roanoke is RNK. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. I had to pay a deposit of $89 refundable. Don't let the renovations determine your stay. 602511860, and a Michigan licensed real estate broker, license #6501315258, 03095 Boyne Mountain Road, Boyne Falls, MI 49713. Then, here comes FedEx dropping off an envelopewith ONE $50 gift card. We require contact information to ensure our reviewers are real. Unsubscribe easily. Click here for detailed maps of Roanoke. You are able to charge everything, but the arcade to your room to be taken out of the incidental amount which we liked. Have been on the line waiting for GOCRV to answer for 2 hrs then left my number for them to call back which they never did. More Information. Please read their reviews, and dont take them lightly. The delivery timeframe for the gift card is 7-10 days we are going on 13 days with no gift card yet. The advertisement is for free 2 night stay, a $50 gift card, then $150 spending toward trip. I am STILL getting told that I am not getting my full refund back after I was already told that I would be. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We did not attend the Timeshare package. 2116 Dale Ave. ", A verified traveler stayed at Dollywood's DreamMore Resort, Travelodge by Wyndham Pigeon Forge Dollywood Lane. The hot breakfast is delicious. Welcome Back! They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. Find out more on how to get started, or call us toll-free at (866) 933-7520. more, You seem to have JavaScript disabled. BBB Business Profiles may not be reproduced for sales or promotional purposes. Our sales person walks us to the front doors as we were on limited time due to having a swamp tour scheduled. We should have been only paying about $75 for the room. This fact does not disparage the company in any way. Copyright 2020 Business Consumer Alliance All Rights Reserved.
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