Therefore, you are advised to make careful consideration before making any early repayment decision. For HSBC PulseUnionPay Dual Currency Diamond Credit Card, HSBC UnionPay Dual Currency Credit Card, HSBC Gold MasterCard and HSBC MasterCard, contactless payment function will be enabled from 30 June 2019 onwards. What is contactless payment function (Visa payWave / MasterCard contactless / UnionPay QuickPass)? Who do I contact? If this still doesn't work, give HSBC a call on Premier+44 1534 616 313,Advance+44 1534 616 212. No Verified by Visa is an important part of keeping you safe when using your card online so it isn't optional. To see which other documents we accept visitWhat you need for ID check. How can I pay the remaining balance? It's a system called 'behavioural biometrics' and it works because the way you type is unique to you. Apple Pay is currently available on the following devices, with the latestiOSorWatchOS: In app and in store iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, and iPhone SE; In store Apple Watch when paired with an iPhone 5 or later model; In app iPad Pro, iPad Air 2, iPad mini 4, and iPad mini 3. No signature is required for contactless payment transaction of HKD1,000* or below. You can remove your card by selecting "Remove Card" after you tap onto the card. Unfortunately, we can't accept a tenancy agreement online. For added security, you'll have to set a 6-digit PIN during the activation process and this PIN will be required to unlock your Security Device before you can use it. Even if your hard token is still displaying a code, it cannot be used anymore and you should use your Mobile Secure Key instead. You will use this 6 digit PIN to unlock the keypad whenever you want to use your Security Device. For us to carry out these checks, retailers need to process your payment using a system called 3D Secure. Please contact our call centre 24-hour online banking hotline or send us an email through the 'contact us' function in our website:www.hsbc.com.my/www.hsbcamanah.com.myimmediately for deactivation. For HSBC PulseUnionPay Dual Currency Diamond Card, HSBC UnionPay Dual Currency Credit Card, HSBC Gold MasterCard and HSBC MasterCard, contactless payment function will be enabled from 30 June 2019 onwards. Alternatively, if you have set-up HSBC Malaysia Mobile Banking app on another device, follow the steps below: New account holders will receive a digital version of the Security Device called the Mobile Secure Key, which they can use for online banking authentication purposes. The digital card is stored and protected in Secure Environment using Samsung Knox technology. We're updating this process in line with Payment Services Regulations. You'll need to update to the latest version of the app and activate the Mobile Secure Key in order to log on to the HSBC Malaysia Mobile Banking app. UnionPay Dual Currency Diamond Card and UnionPay Dual Currency Credit Card. For details please visit https://findmymobile.samsung.com. If a retailer hasn't yet put the 3D Secure system in place, you may find your online payment is declined, even if there are no issues with your account or card. Tap on "Open Samsung Pay" under info tab. After registration, you can view your registration records in the "Registered" section under "Favourites". If your additional cardholder applies for the Samsung Pay successfully, both you and your cardholder will receive an email confirmation on the service. It's easy to share your ideas, stay informed and join the conversation. Can I view and use the RewardCash earned with the additional card that I issued to another? You are advised to bring your HSBC plastic card with you for travel in case Google Pay is not accepted. We can deliver the one-time passcode to an overseas mobile number as long as it is recorded correctly on our records. The exchange rate used will be the HSBC Exchange Rate applicable at the time your wire transfer is processed. If the code expired before you could use it to complete your online transaction, you can select 'Resend code' on the transaction page to get a new code sent to your registered mobile number and try again. It is suggested that the device should connect to the internet once per day to ensure that Samsung Pay stays up to date. All you need to do is make sure HSBC have your up-to-date contact details. What you need to do is simply logon to Reward+ with your current PIB log on details and you can then pay a statement or transaction with RewardCash anytime, anywhere. Also, you may refer to Visa/ MasterCard/ UnionPay webpage for an up-to-date list of contactless payment merchants. This service is to help you protect your account against financial crime when you make online transactions with merchants that support Visa Secure, Mastercard ID Check or UnionPay Online Payment. The passcode should be 6 digits long and will only contain numbers. There are a number of ways you can safeguard yourself against financial crime, starting with your devices. If you don't recognise the transaction, reply "N" or "No" and the transaction will be declined. Bring the correct documents to your local HSBC branch. You are advised to bring your HSBC plastic card with you for travel in case Apple Pay is not accepted. Safari: The name of the company will be shown in green near the top right corner of browser. Such transaction fee is waived for transactions effected in Macau Pataca and made with HSBC Pulse UnionPay Dual Currency Diamond Card. Can I cancel the document upload while it is in progress? HSBC Jade and HSBC Premier customers can call 2233 3033 and 2233 3322 respectively. Once you reach the Additional security step, generate the Transaction verification. The current standard redemption rate is $1 RC = HK$1. No signature is required for contactless payment transactions for transactions of up to HK$1,000* , subject to the merchant setup. Any of the below personal HKD HSBC Visa and MasterCard credit cards are eligible for Samsung Pay: HSBC Premier MasterCard Credit Card, Visa Signature Card, Visa Platinum Card, green Credit Card, Visa Gold Card, Visa Card, iCan Card, Master Gold Card and Master Card. You may wish to withdraw cash from an ATM and look for cash-only alternatives to these terminals. 1. No, you can't. Set a hard-to-guess passcode on your mobile devices and set your screens to lock automatically. For HSBC PulseUnionPay Dual Currency Diamond Card and UnionPay Dual Currency Card, all card transactions effected in currencies other than Renminbi and Hong Kong dollars will be debited to the Hong Kong dollar sub-account after conversion into Hong Kong dollars at a rate of exchange determined by reference to the exchange rate adopted by UnionPay on the date of conversion. The file size must not exceed 2MB for each file. To complete your purchase, just confirm your passcode when prompted. When I am adding my card, I have been prompted for a verification code via SMS. To see if your account is verified, sign into your Google Account. When you added your card to Apple Pay, instead of using your actual card numbers, a unique Device Account Number is assigned, encrypted, and securely stored in a dedicated chip (Secure Element) in iPhone, iPad, and Apple Watch. You can set up Find My Mobile service by going to Settings> Security> Find My Mobile> Remote Controls. This additional level of verification has been designed to help protect you from card fraud, and make it harder for fraudsters to make payments without your knowledge. 2.Enter Digital Secure key password. Yes, you can use this service to submit the supporting document(s) even if you have applied for a credit card or personal loan through an HSBC branch or call centre. The bank code and branch code, along with your recipient's account number, are used to make sure the payment goes to the right place. If you need any help using one-time passcodes, call HSBC on Premier+44 1534 616 313,Advance+44 1534 616 212. Can I receive a verification code when I am overseas? In most circumstances you do not need internet connection to transact using Google Pay. Can I use Visa Secure / Mastercard ID Check with my password or other personal details to complete my online transactions? You need to settle the remaining balance to avoid incurring any interests and finance charges if you don't fully settle the payment by the statement due date. Fees from the financial institution you transfer funds to and from may apply. Are there different colours available? Once your plastic card are reported loss, you will not be able to continue to use Apple Pay with this card. You will need to generate an additional code from your HSBC Security Device. How is the amount displayed in "Amount due" under "Pay with RC" calculated? This will help prevent unauthorised parties from completing transactions using verification codes sent to your mobile phone in the event they have your credit card information. Mexico Clave Bancaria Estandarizada (CLABE) API Lookup. Yes, Mobile Secure Key works offline. HSBC Jade and HSBC Premier customers can call 2233 3033 and 2233 3322 respectively. The Hang Seng bank code is 024. You can do the following using Personal Internet Banking: To give other instructions on credit cards: Do I need to register the Octopus Automatic Add-Value Service with the replacement card? We won't charge you for the service either. No, once you switch to the Mobile Secure Key, your physical Security Device is deactivated and you cannot use it. Amanah customers can find further details on the conditions and charges by referring to 'item 3' of our Amanah tariff and charges. Each one-time passcode can only be used for a single online purchase so we'll send a new one each time you make an online purchase. You should then compare the outstanding handling fee and early repayment fee and consider carefully before making a decision of repaying early or not. The Bank will also debit to the Hong Kong dollar sub-account a fee of 1% of the card transaction charged by the Bank. Offers registered on other channels such as PIB and over the phone will not be shown. Can I enter a RewardCash amount with a decimal number when I use "Pay with RC" on Reward+? New measures to help keep you safe from fraud. 2) Click "Add Card" and use the camera of your device to capture your card details, then enter other information manually when prompted. or higher. Log on to HSBC Malaysia Mobile Banking app on another device. You might also consider removing all your cards by selecting Remove Card after tapping the i button in the bottom right corner or go to Settings > Wallet & Apple Pay, tap the card that you want to remove, then tap Remove Card. We're moving away from entering characters from your Verified by Visa/Mastercard ID Check password to a one-time passcode sent by text message which is designed to be more effective at preventing fraud. Contactless payment function is developed based on secure EMV chip technology, which provides both data protection and transaction security via the use of keys and the latest encryption technology. Can I still receive verification codes if I'm abroad? With the above, you can proceed to add a card to Google Pay app to enjoy simple and secure way to pay. Can I use Apple Pay with a jailbroken device? State Bank Of Hyderabad. No. We don't always ask for this. Please check and try again. If your device is turned off or does not connected to a mobile or Wi-Fi network, the action will be processed once it is online again. We strongly encourage you to use the Mobile Secure Key as your mobile banking journey might be affected when we demise Security Device in 8th June 2021. HSBC personal credit cards cardholders are eligible to participate in the RewardCash Programmes. Follow the on-screen instruction and hold your device close to the payment terminal. Listening to what you have to say about services matters to us. If your iPhone, iPad or Apple Watch is lost or stolen, you can go to icloud.com or use the Find My iPhone app to suspend or permanently remove your card(s) from that device. To protect your card, keep your device under your personal control at all times and do not let others to unlock your device and do not store anyone elses biometric credentials in your device, or else they might be able to make transactions without your authorization. 1. For example the HSBC bank code is 004. If you are outside of Jersey, we may not be authorised to offer or provide you with the products and services available through this website in the country or region you are located or resident in. As of 30 July 2021, you can use only one device for your Mobile Secure Key. Can I still use all of them? Upload supporting documents for a credit card application. You can register offers and promotions on "Discover". Our website doesn't support your browser so please upgrade. What should I do if I lose my iPhone, iPad or Apple Watch? No. HSBC Group | Copyright HSBC Group 2002-2022. If a you submit an address change and only select specific accounts (and have not selected 'Use this address for all correspondence'), the address change will apply at an account . After you tap the heart symbol at the corner of an offer shown on "Discover", the offer will be saved in "All Favourites". Press and hold the green button to turn on your new Security Device. Do I earn RewardCash for Google Pay transactions? Choose encrypted networks when you use Wi-Fi and remove unnecessary Wi-Fi connection settings. If your documents are not accepted online, you can take them to your local branch. 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