mainland United States. Ro Grande. I will share your comments with our team. Each design celebrates San Juan's elegant past and present seamlessly, with warm textures and subtle ocean hues. Escape to a luxurious Villa Room with open air amenities at Fairmont El San Juan Hotel located on the award-winning Isla Verde Beach and enjoy 15%off best available rate, complimentary full breakfast, complimentary self-parking. Experience your own Fairmont Momentswhere unparalleled service and hospitality are at the heart of every stay. On vacation in PR. From the food, to the location, to the staff, Frances at the front desk in particular was simply a gift from above. Never need cash or card on you as you can just charge to your room and pay at the of the week (convenient, yet dangerous!) 1. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. It was running all the time and didn't flush. We appreciate your sharing your concerns. We had to get two cabanas to accommodate everyone. read less. The street corn not good. But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. The pools were great. Staying pre-cruise, we opted for the basic rooms which were comfortable and well appointed in the main tower. Situated on two miles of the pristine Isla Verde I will share your comments with our team. this was pretty much exactly what we needed to make a day at the beach possible. The wellness center is not to be missed and I am sorry we didn't have more time to sit and enjoy cocktails and live music. we expected the worst based on reviews, but honestly everything was great! Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. The very first day when we arrived at our room there was no water bottles in the room as normally we have them in the USA in every single hotel so I called customer service and I requested water for the room. Varies according to period and availability. 0000016831 00000 n The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. No coordination with parking ticket. Beach chairs are free to hotel guests, which was not clear before we booked. Following a $65 million redesign, Fairmont El San Juan Hotel blends modern tropical splendor with old-world elegance. Good Pool. It's unfortunate to hear that you didn't enjoy your time with us, and you feel that the response would be a standardized message. Stay connected with Fairmont Hotels and Resort and enjoy the latest promo code. Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. Access to the beach is quick and convenient, and there are plenty of pools in which you can relax and unwind. One worker in particular at the beach was amazing. Take the Marginal until exit to Piones, Isla Verde. Vaccinated travelers arriving on domestic flights must upload an official Vaccination Card through the Travel Declaration Form portal. We didn't eat at any of the restaurants after looking at the inflated prices of the food.- Doesn't cater to families. He recognizes what true hospitality is. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 Av. Highly not recommend! You can do this on your own. Own or manage this property? Caring for our valued guests and colleagues is our top priority. We never saw a wait staff person. You will receive 10% off all food and beverage while on the property. 0000103975 00000 n And the hotel is ideally located, with the city's top leisure sites and Luis Munoz Marin International Airport nearby. Embrace the hotels lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV, wi-fi and more. Estars muy cerca de atracciones como Playa de Luquillo y Casino Wyndham Grand Rio Mar. The last day before we checked out, around 4pm they finally gave me a poolside villa room. We highly recommend that you BYO adult beverages to enjoy at your room, or walk to the 24 Market Place two blocks away and purchase. Food was very good and the service was excellent from the guys helping with our beach chairs to the waitress and bartender. The perfect addition to our pool experience. This is NOT the 4 star hotel you think you are booking. Your ideal, relaxed day in Puerto Rico awaits with this wonderful resort day pass, book today as space is limited. 0000091397 00000 n For just $5, you get an all day, come-and-go-as-you-please pass to visit El Castillo. This was a pricy hotel that boasted AAA Four Diamond Service. Music at the pool was lounge house, the around 2P a DJ showed up and the music got significantly louder. Two block walk to local supermarket and CVS.Try some of these restaurants close by: Platos, Mi Casita, Metropol, La Playita and El Alambique.- Staff at the hotel was very accommodating and friendly.Cons:- Hidden charges. Servicio excelente. It was super relaxing and a great time. Thank you again for sharing your experience. CAA - Fairmont El San Juan Hotel - Carolina, PR on OpenTable No one told us this so we weren't able to put in a food order. 0000019978 00000 n We had a delicious mezcal espresso martini. We did enjoy the cabana but it was stressful accounting for where people are sitting so it was a bit of a rough start. While these day excursions are larger in size, our focus on quality remains extremely high. We take great pride and have made improvements in the past based on guest feedback. We had the best time using the day beds ! Best to ask the hotel directly. Dined on May 18, 2022. overall 3 . We were most pleased with the tap water, both at the resort and at restaurants in Old San Juan. Servicio fue excelente, el ambiente con los nios tambin. I did not have a AAA Four Diamond experience and I did not appreciate the way I was treated. Stunning architecture and timeless dcor meld seamlessly with excellent vintages from esteemed vineyards, along with more specialized varietals from local artisan wineries. The day pass really only gets you access to the pool and towels. For your safety, Fairmont El San Juan Hotel follows The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. including testing centers in the Luis Muoz Marin International Airport and That traveled with us. Youll always go home enlightened, empowered and ready to live your life more playfully and healthfully. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Margaritaville Beach Resort - Nassau: This beachfront resort in the Bahamas offers a range of activities, from water sports to relaxation at the St. Somewhere Spa. This San Juan restaurant offers coastal cuisine and inventive cocktails complimented by local Puerto Rican flavors. more. Night club (if youre into that). Our server was extremely attentive and we didnt have to wait long for drinks or food. Lisa is a fantastic manager. Should have a set fee because is a day pass to the hotel. Good. You will see Pueblo supermarket at your left. Staying in an Airbnb on Ashford Avenue. The main manager Jhonatan reviera was disrespectful and act like he mange a gang of the cartel. Keep an eye on your belongings! I wouldn't know however, if it still does. My kids (6 & 7) did not want to leave and keep asking to go back. We do apologize for any lack of service during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Location 4.6. The Royal Sonesta San Juan: Chill, relaxed weekend - See 3,699 traveler reviews, 2,274 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. San Juan Hotels and Places to Stay. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . El San Juan/Fairmont has a better beach but the area doesn't have as many dining choices in walking distance. At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Difficult/Significant Physical Activity: A large amount of walking and or climbing is required, often over unpaved and uneven terrain. Cabana. At Fairmont El San Juan Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Yosue, the Mixologist took care of us. visas are not required upon entry. The ESJ Hotel was definitely in the top three resorts my wife have ever stayed in over the last five years. Day pass. Much cheaper than the local taxi companies. Fairmont is part of Accor Copyright Resort fee $60/day. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Big portions for the $. Lee opiniones genuinas de huspedes que se hospedaron en Rio Mar 2 Bed Huge Penthouse Golf Ocean & Casino!, en la zona de Mameyes II, y consulta los precios y la disponibilidad ms recientes. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. Total misdirection from the hotel. The beaches in PR are all public. Everyone was AMAzing but Juan is definitely the man !!! Rented a cabana for the day. Definitely try the hummus and pinchos on the menu DELICIOUS!! We had such a great time! For travel advisories visithttp://www.discoverpuertorico.com. Over the place get rid of it. La Concha is probably my favorite hotel in the San Juan area. It is always a pleasure to receive feedback. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,507 traveller reviews, 1,407 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #8 of 15 hotels in Isla Verde and rated 4 of 5 at Tripadvisor. Awesome location, great service and atmosphere. Book with Confidence :Flexible cancellationandsafety protocols. I was told the chairs come with a umbrella and beach service but there were NO umbrellas in that direct sun & no waiters on on last stay in PR was very frustrating and for $375 to sit and boil in the sun they said I could not change my reservation to the day before for $250 that was not in the sun but also had no service. Book for the weekends when there is a DJ! 0000017598 00000 n 7.9. We enjoy the food and drinks. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. Best day pass! - Review of San Juan Water and Beach Club Hotel, Isla Yosue is glad that you enjoyed your stay and hopes to see you again soon. There are more places to choose from in the, el san juan hotel isla verde, el san juan resort and casino, el san juan hotel casino, the waldorf astoria collection carolina, el san juan hotel puerto rico, 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico, Lock in the lowest price from these sites, Experience Fairmont Moments - Save up to 20%. 0000103738 00000 n Sal R. Families - 4/21/2023 Confirmed reviews ALL. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window. I was really disappointed with the service. The spa's design is Balinese inspired, but the natural beauty is all Puerto Rico. The 10 best hostels in Carolina from 40 USD/night | Trip.com Or book now at one of our other 2735 great restaurants in Carolina. Stay on Route 22 to city center. Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. San Juan Hotel Recommendations Apr 19, 2023. All reservations (abroad) are payable in the currency of the country where the hotel is located. We had a wonderful time booking seaside cabanas see u again soon, Very relaxing love the fairmont Rates from $215. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109489530', '');}, 'log_autolink_impression');San Juan. Say I Do to our wedding venues that feature a stunning, state of the art ballroom for you to share more moments with your guests. The good: It is on the beach. The bad: its super pricey for what you get. Joins us for a special Mother's Day Brunch buffet style offerings Live Stations and our extravagant dessert station! If you are looking for the best beach experience in the San Juan area, then Isla Verde in the town of Carolina (east of Old San Juan) is the place to enjoy white sand, crescent beaches and the best ocean swimming conditions in the area. 0000016403 00000 n 0000104434 00000 n Very easy to meet the required spending level. Long long wait to have breakfast every morning. That traveled with us. 0000142564 00000 n . Fairmont El San Juan Hotel - Tripadvisor Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 ISLA VERDE AVENUE, CAROLINA, PUERTO RICO 00979. Our server was great, but we went up to the swim up bar for his service. Its a bit annoying to see these prices pop up on your room bill. And the shower was fantastic! If youre not staying at the hotel, its not worth it. The Royal Sonesta San Juan: Nice retreat - See 3,698 traveler reviews, 2,273 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. Condado Ocean Club, San Juan. Live an unforgettable day in a luxury cabana or daybed at one of the four pristine pools that offer experiences ranging from relaxing to reinvigorating, or bask in the sun on the award-winning Isla Verde Beach. Just annoying when you cannot get in contact with anyone or your questions answered. However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. The location was close to the airport, close to old San Juan and on a nice stretch of beach. Where San Juan's people, parties and performances come together. Fairmont is part of Accor Copyright San Juan Hotel Recommendations Apr 19, 2023. Moderate Physical Activity: A fair amount of walking is required, and you may need to climb up full flights of steps and or negotiate uneven terrain. Blackout dates may apply. where lively vibes and peaceful ocean views meet. The service lack very much I asked for a wine opener and 2 glasses and it took them over and hour and when I called the girl I believe her name is kenda said that there are other priorities and that they are short staff . La Concha, Fairmont or Marriott Stellaris? - San Juan Forum As a U.S. territory, Puerto Rico is excluded from the CDC Well located, good service - but too busy, Anonymous Families - 4/21/2023 Confirmed reviews ALL. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. updates, please visit Discover Puerto Rico. - We stayed in a Banyan villa room and loved it. We recommend wearing comfortable, casual clothing over a bathing suit and comfortable walking shoes/sandals. Food is delicious. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. 0000001920 00000 n Executive Lounge & VIP Floor Supervisor - Gold. This is the version of our website addressed to speakers of English in the United States. We will be back very very soon definitely enjoyed our time. Pro's: - 10 minute ride from the airport, no need to rent a car. I can see renting beds/cabanas but the . I totally recommend the cabanas! Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. We swam the whole day. Book your private event, or large party with us at El San Juan Beach Club. The hotel itself was beautiful. I thought the $250 included service, food, drinks. Things to do in Puerto Rico - Paradise - Travel Agent Diary 0000103835 00000 n Check prices, photos and reviews. So none of us would ever ever recommend this hotel for any one looking to have a pleasant, relaxing vacation specially if you have a family member with special needs.. Dear Dean J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. certification label. Located minutes from Old San If you like, we'll notify you by email if this restaurant joins. We had the deluxe ocean view which did had a view of the ocean but was mostly of the roofline below. reviews. 2 reviews. Fairmont El San Juan Hotel in PR - Priceline.com 0000002902 00000 n more. Complete with a helicopter ride to and from a beautiful hacienda, coffee tour experience and picnic, Well & Being Massage, incredible dinner prepared by Fairmont El San Juan Hotels executive chef, Ricardo Cera, and much more. Going to the condado area of (ta && ta.queueForLoad ? Service 4.2. Food was okay, but definitely overpriced. Cabanas can be cancelled by 10:00am AST the day before your reservation date. Fairmont El San Juan Hotels long-standing tradition of extravagance lives on through its thoughtful amenities, each sophisticated, intriguing, and authentic to its island setting. Link above. For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. We have stayed at this hotel many times but this time just wanted to come for the cabana at the pool for $425 plus food $350 and our last day the beach chairs with no umbrella and no service for $375. 5. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. Its very close to the airport but in a good way, minimal airplane. Horrible service. We booked the vacation a week before after having to cancel our vacation in Mexico. I was looking for a place to just eat, drink and relax on the beach and the daybed on the beach was perfect. We are searching for available rooms. This offer is subject to change without notice and cannot be combined with any other offer or promotion. You have Javascript disabled. The location is practically next door to a 24/7 supermarket, one exit away from the airport and about 10 minutes away from Old San Juan. Weekend day pass nightmares! - Review of Fairmont El San Juan Hotel And the service was great! Special menu. 0000011864 00000 n Embark on spirited seaside adventures, from lounging in beach chairs beneath umbrellas to kayaking, jet skiing, snorkeling, and more. Review collected in partnership with Curio A Collection by Hilton. Ate lunch at the restaurant. Reviewed Swim up bar is lovely. Booked Via Amex Travel and was told this is a oceanfront / oceanview resort. We spent the Easter holiday at El San Juan and below are my notes: - No blankets available for sofa bed (they gave us 4 sheets and said 'sorry') - Dinner at Meat Market took 45 minutes for food to arrive (no offer of compensation) - Music at pool is WAY TOO LOUD - Upon arrival tile floor in room was 'greasy' and slippery - Floor lamp was broken / bent - Toilet paper was loose, kept tilting to on side - Room in general is very dark - No cream for coffee at Cana on 4/7 - Rain on 4/8 - multiple leaks in lobby ceiling with.
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