Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. Depop - non payment Depop - Banned, defamed and denied funds that are mine. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. This means that if someone has paid for a product that you never delivered, you can't delete your account to make it go away. The secret mine that hid the Nazis' stolen treasure. How to Appeal Your Depop Account That Got Suspended. Hi, this is my first time posting here. A sub for discussing all things Depop. It's such a widespread problem now.". If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. Ive stated opening the case means I didnt get the item and it wouldve been solved if you just sent me the item, Ive gave him opportunity to ship it before I escalate but he keeps sending the same offer trying to refund me a partial amount saying he should keep a fee for his time packaging the item. Suspended for Failure to Pay a Ticket or Appear in Court. Privacy is a priority for Depop, however, the company does not store or view SSNs. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Ive waited over a week for the item to be shipped and going back and forth with the seller saying theyll tell me when theyve done it and they never have. Okay thank you. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. Designer. However, if you create more than one account, all additional accounts must have different payment details and you must use a different email address for each account. So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. I cant be the only one who wonders about this. Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly. If youre still unable to log into your account despite all of these steps, then you should contact Depops customer service for further help. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. After trying for 2 days, i finally can get back my account. Here are a few violations that result in banned accounts with Depop: Depop emails their clientele with a notice of violation and suspension, so best to keep your email up to date to receive any notifications. DoNotPay can assist in appealing on your behalf on practically any platform there is. This article will share how you can steer clear of the violations that can get your Depop account suspended. It offers the easiest way to reach more buyers in just a few clicks by crosslisting across marketplaces like Poshmark, Mercari, Tradesy, and eBay. Hannahb_x. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. Depop - Customer services/security issues. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? Attach any screenshots that may help prove the hack and/or your account ownership. Video, The secret mine that hid the Nazis' stolen treasure. Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_29',167,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-167{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}No, Depop suspensions are not permanent. If you have a Business account, please log in to see the steps that apply to you. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_32',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_33',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Sellers on Depop should take precautions to protect their income and avoid being scammed. How does he deserve a fee when hes not giving me the item and wasting my time and chances to get the same item elsewhere as he isnt giving it me. They should be able to verify your account and help you regain access to it. Its also possible that a bug or an issue with your device is preventing you from logging intry using a different device, such as a computer, to access your account. However, if the user continues to use the account for a sustained period of time, PayPal may decide to pursue more serious consequences. Hackers will never guess it, but you'll remember it every time. In addition to that, Depop does provide resources to its users to help them authenticate items. Like Poshmark or other clothing selling apps, Depop allows for thrifting and recycling of clothes. com/). "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Then the next day they suspended my account again because of a specific listing that didn't meet Depop's guidelines. Jan-02-2021 09:25 PM. I told them they have my physical address, my phone number, and my email address, that's enough. Seller restriction on Depop is a set of rules and regulations that you must abide by when using the online marketplace platform. Depop doesn't allow users to have more than one account at a time, so this is the best way to start a new brand. OneShop is an all-in-one automation app trusted by thousands of resellers like you. View new and completed orders. About 3 days ago, some hacked my Facebook account and removed my email connected to my account. Good luck! Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. 209 reviews for Depop, 1.4 stars: "My account was suspended as I had gotten hacked and not realised They are refusing to give my account back And there was money sat on that account from selling my items which they are also delaying to get into my account I am fuming" I sent an appeal asking them to provide a more specific reason as to why I was suspended. Why is my stomach still big after hysterectomy. Your best option will be to do it through DoNotPay. only pay through the app :) Back up and running again! Join us today to learn more about our products and services! I have been a Depop buyer for many years with no problems. Request tracking information for any orders you make and dont forget to check that the order has been shipped before you send it out. The general rule is to be a good marketplace attendee and be truthful about your funds and/or items for sale, and respect others' rights while interacting with the community. Accounts are suspended all the time [. Enter the information associated with your account, such as your username. 19 January 2021 Amelia Strike 21-year-old Amelia's Depop account was hacked by a fraudster By Lora Jones Business reporter, BBC News When Amelia Strike, 21, was logged out of her Depop social. They can then reverse recent charges and deny further purchases that the hacker tries to make on your account to keep your finances safe. This includes: The email address associated with their Depop account. These rules may vary depending on your country of residence, but generally, they include not selling counterfeit or illegal items, ensuring all items are labeled accurately and not misleading customers, not engaging in spammy or deceptive practices, and being transparent about the products being sold. We can defend your profile, your store, and your bank account by recovering your Depop account with a few simple steps. While Depop uses secure payment gateways, they may ask for other identifying information like a cardholders name, billing address, and email address. Their communication has been good but they seem unwilling to make an exception for a good customer, I feel very unappreciated. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. A few days later i notice my vinted account is low and vinted has suspended the payment - no explanation or contact from vinted. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. In addition, you can now ensure that your Depop listings are visible to more potential buyers with the app's new auto-refreshing feature. .] You can get a full list of rules from the terms and conditions page. There, I can enter old password and connected back to my account. Given the volume of compromised accounts for sale, the horse has already bolted," he added. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5, The secret mine that hid the Nazis' stolen treasure. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. After you submit the report, it may take several days for Depop to verify your account ownership and get the account back to you. Depending on the issue, suspensions can last from one day to permanent, depending on the severity of the issue and the decision of the Depop team. The first step is to change your password. Furthermore, giving out your SSN can put you at a greater risk for identity theft and fraud. "You always know somebody who's had a Depop horror story. Answer a few questions related to your banned account. Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. This includes activity which may be harmful toward minors and/or is not appropriate for our younger users. Yes, you can use Depop without a phone number. The time it takes to verify identity on Depop typically varies based on the information provided and the method of verification. Vintage. Aug 21, 2014 Are you a UK iPhone #Depop user? To get back online all you need to do is reset your password. It is an action taken after a review of your driving record. In all cases, the fraudsters demanded to be paid directly, rather than through the app. I tried everything to get back my account. brittany puppies for sale washington. Here are the most popular ones: If you're still waiting for the staff of Depop to get back to you, it's time to hang up the phone or get out of the internet chat queue. Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. I would like access to my account. Having more than two accounts on depop is "illegal" in depop world and subject to suspension. Depop suspensions can vary greatly in length, depending on the type of violation that was committed. Depop does not allow any content or behaviour that puts our community at risk. I got that figured out and they gave me my account back but they reuploaded all my posts INCLUDING ALL MY OLD POSTS. Read about our approach to external linking. Its important to note that once your identity has been verified, any items you list may be subject to additional checks, which may further delay the publishing process. Is there anyone on here that did or knows anybody that got banned but came back? I sent it to them and they said I am underage and suspended my account. Their username. Depop's prohibited items include adult-only materials and images, advertisements, alcohol, animals- domestic or wild), counterfeit currency and stamps, plus much more. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". By: Author Olin Wade (Remodel or Move Stuff). Go to the profile of the seller you want to report. Ex: "It's so fashionable to have great password security" becomes "i5f2hgP$". Yes, you can have more than one Depop account. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. All the Information You Need, Recover Your Suspended RingPlus Account Easily and Quickly, How to Recover a Suspended YouTube Account, How to Appeal Your Suspended Instacart Account In 3 Steps. This will help the team prioritize their requests so that they can get back to customers as soon as possible. If you: Following these simple rules will help prevent your account from being banned. Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. Don't start crying just yet! Anyone proven to go against these policies is at risk of getting their account suspended, or worse, banned. DoNotPay is not limited by customer support lines and delays because we are an online service. . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. To reinstate your license The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. Please read rules before posting. If your Depop account has been hacked, DoNotPay can help you get it back. A user who violates Depops terms of service may be suspended for a certain period of time or permanently. I think it has something to do with Etsy acquiring them this year. I recently bought something off of depop through PayPal for a good bit of money. If the hacker hasn't changed your account email address yet, this will work. You can access the Help Center on their website (https://support. Submit a complaint and get your issue resolved. Going through PayPal . Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. Its best to use caution when giving out personal information over the Internet. Reset your password, or follow these steps: Open the Depop app Tap Login > Forgot Password Enter your email address > Reset my password You'll receive an email from Depop shortly. So it led me to believe I won . 1999-2023 PayPal, Inc. All rights reserved. Sneakers. But when Ms Strike logged back in, she was shocked by what she found. Have any of you had similar experiences and been able to resolve it? This review was chosen algorithmically as the most valued customer feedback. Depops Terms of Use state that you can only offer items that are genuine and accurately described, meaning that items on Depop must be authentic. Complete the form, specifying the issue you want to report and giving as much detail as possible. First, make sure that youre using the correct login informationyou may have forgotten your password or your username. Note that Depop won't delete your account if you have any open disputes, like not delivering a product that's been paid for. I woke up this morning to an email saying my account had been permanently suspended for violating guidelines. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. If the service is running normally, then you should try clearing your browsers cache and cookies. I've waited over a week for the item to be shipped and going back and forth with the seller saying they'll tell me when they've done it and they never have. Depop confirmed that it intends to implement multi-factor authentication in 2021. Does anyone know what's going on and can anyone advise what I should do next? Instead, you need to email close@depop.com from the email associated with your account. You can delete a Depop account by emailing the company with a deletion request. If you do get banned from Depop there are a few actions that you can take. Additionally, SSNs are not required to sign up or use the app. Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. You need to resolve allconflicts with other users before requesting deletion. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". This will surely increase the credibility of your complaint. This content may be old or outdated. She can be reached at, NOW WATCH: Why groundhogs are hard to get rid of, What is Depop? After you send the email, it may take up to seven days to process your request. You can also read our User Agreement for more information on other holds and reserves we may place on your account. Ive told them to send it to me but have reason to believe I wont get it. We will send a demand letter on your behalf with a two-week deadline for the companys representatives to help you recover your account. Read More Depop Account Suspended 3 . With a formal legal letter, Depop will respond faster than they will to your personal inquiries. I am far above the age requirement, btw. Channels or accounts dedicated to a policy violation (like hate speech, harassment, or impersonation) If you believe that your channel/account was mistakenly terminated, you can appeal using this form. and our depop. Therefore, it is recommended not to attempt to sell fake items on Depop. If your account was suspended for violating Depop's Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. Issue full and partial refunds. It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. Selling your gently used items or buying items on Depop is fun and exciting. When this happens, an email from Depop is sent to the seller informing them about the suspension. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Don't start crying just yet! Not only does it affect your integrity as a seller, but it can also mean a loss of profits. Don't submit an appeal request more than once. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Complete your orders and upload tracking information. Account may have been breached and Subsequently permanently suspended, any way I can get it back? 3. I don't think it's very professional or courteous to lock someone out of their account for no reason. The first step is to read the community guidelines thoroughly and follow the rules. They want a photo of my ID which I am not comfortable sending them. Head over to the Depop Support page and enter a ticket letting them know your account was hacked. If this doesnt work, its possible that your account was suspended or deactivated by Depop. If the hacker hasn't changed your account email address yet, this will work. Depop will review your report and take any necessary action. If you do get banned from Depop there are a few actions that you can take. (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). What size SIM card does the Droid Turbo use? No, it is not safe to give your Social Security Number (SSN) to Depop. Open a dispute in the Resolution Centre Paid outside of the Depop app? Required fields are marked *. MasterChef Australia host Jock Zonfrillo dies, Adidas sued by investors over Kanye West deal, Suspected IS chief killed in Syria, Turkey says, UK chip giant Arm files for blockbuster share sale, Pope urges Hungarians to 'open doors' to migrants.
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