files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights format fs=fat32 You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Data that is stored on the Surface device's internal storage is erased at the Microsoft Service Center when the Surface device is repaired. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. I am trying to wrap my head around it and just cannot figure it out and I think I might need this knowledge again in the future. Select Success. [!CAUTION] To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). downloading link for few 64bit surface devices Figure 2. @jaxne : There is a chance that the downloaded file itself could be damaged or that the extraction process failed due to a read/write error (out of space or virtual memory). I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. I tried surface data eraser but I get an error message that "no disk drive found". b. All original components exclusive of the bundled accessories such as the power supply unit, mouse, or pen, must be included when returning your device for service. Select Continue. Basically, Microsoft Surface Data Eraser is designed to boot from USB so that users can delete data even when the Surface is unbootable. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. d. Release the Volume Down button. Your email address will not be published. Please guide me 4 6 comments Best Add a Comment pmit09 10 mo. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. Turn off your Surface device. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). [LOG[################################################]LOG]!>
Have a question about this project? The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. Press and hold the Volume Down button. :::image type="content" source="images/microsoft-surface-data-eraser/fig3-select.png" alt-text="Figure 3.
The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. Most Surface models don't have removable storage media. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. I can get it to boot into a USB clean install of windows 10, but its not recognizing any drives. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. The recovery image requires a working surface to create the image, and it also fails to install the OS when tested. I was able to get that .iso file to work. Begin the Microsoft Surface Data Eraser tool. It doesn't work on Surface Duo. When you see the confirmation screen, confirm the same by pressing the Y key. There's not information online I can find on this either. Please refer to the Surface warranty terms and conditions for details on how your device will be serviced or replaced. To boot your device from the USB stick follow these steps: a. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. I'm done wasting my precious time on this. If you can turn on your Surface, Microsoft recommends that you back up the data valuable to you before sending your Surface device to a Microsoft Service Center. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Continue to hold the volume-up button. Select X to close Microsoft Surface Data Eraser. Sign in Booting the Microsoft Surface Data Eraser USB stick. I formatted the USB stick with Diskpart. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. When you boot from the usb the windows 10 64 bit installation will start and ask you whether you need pro or home to which you should respond PRO. Cookie Notice I am trying to create a multibootstick with the latest eraser tools and need a ISO for that @RAJU2529 can you maybe share how you managed to create an iso out of the created usb stick (the one the microsoft tool created). list disk This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. Storage spaces drives are virtual, so they are listed after physical drives. Last Updated on September 28, 2020 by admin 1 Comment. Release the button once the UEFI screen appears. I'll copy the contents manually over to it and see if I can get it to boot on the Surface to wipe it. And you can use Seagate tools which works with all makes of drive and provides a USB stick to check drives,https://www.seagate.com/gb/en/support/downloads/seatools/ Opens a new window. Step 2:Next, you need to prepare the Surface device to boot from USB. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool, Download PC Repair tool to quickly find and fix Windows errors automatically. diskpart Please remove and reconnect the USB drive and then Yes or No to retry: (Yes|No): I've tried two different USB drives. . After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. I will try the surface data eraser tool and see if it helps. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. Step 5: Finally, you need to press the S key to erase data. I've tried 3 different USB thumb drives with the same outcome. If your Surface continues to fail during this process, it is passed to the repair line to remove any faults. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. privacy statement. From the desktop, open File Explorer. UEFI BIOS is pretty basic. USB thumb drive selection. Both USB thumb drives are new. downloading link for few ARM64bit surface pro devices Select Yes to continue erasing data on the Surface device. @RAJU2529 OK just tried unzipping all the files to the thumbdrive and booting the Surface Go on it. Figure 6. restart the windows to check disk automatically , once completed restart the windows . retry create bootable usb pendrive. I was rightfully called out for
Windows Explorer shows two 512 GB drives instead of single 1 TB drive. Any additional suggestions would be great. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Unless you are very familiar with installing windows I recommend the recovery image. The tool comes in handy when you Surface is not booting, and you want to send it to service. Your email address will not be published. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. You signed in with another tab or window. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Read the software license terms, and then close the Notepad file. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Release the button once the UEFI screen appears. In this video I look at using the Microsoft Surface Data Eraser to make a UEFI Bootable USB that can be used to Securely Wipe a Microsoft Surface. clean Here is the downloadable bootable .iso link google drive @jans-at When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Does Microsoft repair the Surface I have sent in, or does it replace the device. exit, for windows 64bit os, open the folder "C:\Program Files\Microsoft Surface Data Eraser\Resources" Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. I have had this message pop up for one of my old clients I still do support for and I am still the Admin for on their 365 system. Prepare a Surface device to be sent for repair. ago The utilit. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. @RAJU2529 & @illfated -- Thanks for replying. For more info, see How to prepare your Surface for service. type below line in CMD with admin rights, then copy all the folders and files from the root of created bootable pendrive to C:\WinRE_amd64\media Diskpart isnt able to create a new drive that I'm aware of, only partitions and volumes. [LOG[## Disk(0) was not found. Can I send the faulty SSD by itself for a replacement or upgrade? method 1 V nzor. Microsoft doesnt have physical destruction capabilities. @jaxne . Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08 Content: Microsoft Surface Data Eraser (Surface) Content Source: devices/surface/microsoft-surface-data-eraser.md Product: w10 Technology: windows GitHub Login: @Dansimp Microsoft Alias: dansimp By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Select any of the following sections or select Show all. Press and hold the Volume Down button. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. boot the Windows into normal mode and use Thank you. Partition to be erased is displayed in Microsoft Surface Data Eraser. The BMR image can be downloaded and installed, or a custom image can be deployed. b. and downloaded the shared link name of the file is MSDE_bootable_v3.48.139.0, Onedrive link 4. Continue to hold the volume-up button. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. After downloading, run the setup file and then follow on-screen directions to complete the installation. first format the Pendrive with FAT32 format using diskpart command. Dism /Online /Cleanup-Image /RestoreHealth, use check disk by Does anyone know of the download location for the driver? Complete the Microsoft Surface Data Eraser USB creation process. Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Accept or decline the software license terms by typing Accept or Decline. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. I just want to add that you also have the option to contact Windows 10 support in the future for immediate assistance. c. Press and release the Power button. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. See Recovery options in Windows 10 for more information. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. c. Press and release the Power button. This really helps out :). The Microsoft Surface Data Eraser is compatible with the following device only. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. To resolve this issue, follow these steps: Download version 3.2.43 or a later version of theSurface Data Erasertool. The UEFI BIOS will also show the boot order. Hopefully, you can get it going again. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Due to this configuration, you have to target Disk2 or Disk3 instead of Disk0, depending on the device and whether an SD card is present. Repurpose a Surface device for a new user. and our b. When I go to build on the USB thumb drive it fails after 5%. The text was updated successfully, but these errors were encountered: @jaxne . Tap or click OK to erase the contents of the USB drive. Unable to power down Precision using power button? See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Is it the size of the drive? No need to physically destroy the storage unless you have some high compliance requirement that demands it. Thanks in advance. and our The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Microsoft Surface Data Eraser is periodically updated by Microsoft. This issue occurs because some Surface devices that have1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. active See Recovery options in Windows 10 for more information. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. downloading link for few 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, Please could you send a new link for downloading the iso file cos i also tried to create the usb bootable file but it keeps failing at 5% , i need the one for 64bit , thanks, 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, pliz @RAJU2529 am requesting for the new download link coz this one is expired This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Once the bootable USB is ready, you will see the Success message. As to the partitions, you need to delete all of them during the install and the installation will recreate them. [LOG[################################################]LOG]!>
And if you try a Linux Distro such ashttps://linuxmint.com/ Opens a new windowthen it will be able to install because Linux comes with all the drivers you are likely to need. More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Figure 1. Select Success. It will be reasonably up to date with drivers and such so the install will be easier and much faster. [!IMPORTANT] For example, if you are using Microsoft Deployment Toolkit (MDT), the following error is logged in the bdd.log file:
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