His knowledge of Australia and experience booking past trips there was a big advantage for us. They are not proactively involved. There are much better people out there. The site helps people find and schedule diverse travel services, including car rentals, flights and hotels. Hi RobertThank you for reaching out and sharing your great feedback with us. Our experience was more than what we expected. What's a double black badge Yelp Elite to do when she can't use her trusty app/website to organize her, We had an amazing trip organized and executed by the Audley team through out, Tesia, their Japan specialist, put together a wonderful. Endlessly patient, incredibly diligent and just a fountain of endless knowledge and Japan insight. The itinerary he arranged was perfect, listening to all of our likes and dislikes. As a new subscriber, youll receive a copy of In the Moment, a curated collection of our top travel experiences for 2023 and beyond.Inside we showcase 42 of our specialists top-rated moments from their own trips that you can experience for yourself from tango lessons in Buenos Aires to exploring ancient Cambodian temples by torch light. The planning phase with Audley Travel was a complete nightmare. Dear Mrs StephensThank you for leaving your review. We highly recommend this travel company. Your specialist will offer you the best available alternatives based on your preferences. The trips with out exception superb and the travel arrangements spot on to ensure that this was really a fantastic experience. All the arrangements were super and we look forward to a future trip with Audley. We hired Audley Travel to assist of with planning our trip to Thailand. Trustpilot is assessing this review in accordance with our flagging process. For their prices, there is no excuse for this. Suggested companies are based on peoples browsing tendencies. She went above and beyond to stay within our budget, walk me through all of the must-visit areas, give handy tips for travel and more! Our trip could not have gone more smoothly! Best wishesAudley Travel. We're delighted to hear how well Nick and the team looked after everything for you - it does truly sound like the most magical experience!We look forward to helping with your next big adventure. Simply Incredible! ****** knew we were here for the view and asked the hotel to switch us. We will make certain that your kind words reach Mat, his leadership team, and our Thai partners.We cannot wait to help you create your next Audley adventure!Best wishesAudley Travel, First Holiday with Audley to South AmericaNick did a great job of arranging everything with great hotels and tours. Hotels, communication, airport meet & greet were all of the usual Audley 5 star standard. Travel that stays with you. The reason to use an agency is to make sure there is a responsible professional assuring all the details of your trip are taken care of. We look forward to working with you in the future, on your next Audley adventure. Audley Travel were amazing and honoured our booking at the original price. The planning and support from Mat from holiday inception to departure was magnificent - his knowledge of the area we were visiting provided both reassurance and fabulous insider information. We had used the company on 4 occasions before and knew we could trust them. Start planning your next adventure with Audley. Thank you Isabelle and Audley Travel. BBB Business Profiles are subject to change at any time. Hi Jennifer Thank you for taking the time to provide us with such valuable feedback. All of the accommodations were first-class and the excursions allowed us to maximize our experiences across these two beautiful lands. We are delighted to hear how well Mat and his team handled everything for you. We hope to hear from you again when you're ready to start planning your next adventure! I returned last month from Japan and Vietnam. We chose Audley having read the posted reviews and felt we had found a company that could be trusted to deliver the sort of holiday we enjoyed. We can thoroughly recommend Audley Travel, and are already planning our next holiday with them! Thank you for leaving such a wonderful review of your vacation in South Africa. Audley Travel were amazing and honoured our booking at the original price. Hayley Ryan was our tour adviser. We're delighted to hear how well Emily and Sofya looked after you throughout, and we cannot wait to send you away on your dream Audley adventure once the time comes. a lovely friendly manner too. Expedia is an online travel agency founded by Microsoft in 2001. I would highly recommend going with someone else who can make the logistics clear and easy to use. Extensive knowledge of the Audley Travel (Carter) worked with us as a guidance counselor on suggestions and recommendations First Holiday with Audley to South America When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We can't thank her enough! Having just been invited to a wedding in Japan and never having visited the country before, we thought we could do no better than contact Audley to help us plan a holiday there around the wedding. I have also planned my own trips. Got back a couple of weeks ago from a magical couple of weeks in Nepal with my sister. Hi LizThank you for taking the time to share your kind comments with us. Dear Mr TarantThank you for taking the time to graciously update your review. I signed up for Trustpilot just to write a review at how great this company was to work with even though I did not end up booking my trip through them. Sign up to receive your copy and start planning an unforgettable year in travel. Endlessly patient, incredibly diligent and just a fountain of endless knowledge and Japan insight. Best wishesAudley Travel, New Mill Lane, New Mill, OX29 9SX Witney, England, GB, North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US. Our specialist, Isabelle Evans, has been particularly helpful in developing all our many varied ideas for our trip and making sure everything we wanted to see and do was possible. We started on October 2nd and returned the 29th. Mark listened to what wed like to do whilst we were travelling and advised accordingly. Hi PaulThanks for taking the time to share your great feedback about Malcolm and your experience in Japan. Audley Travel (Carter) worked with us as a guidance counselor on suggestions and recommendations before finally arranging an itinerary that turned out to be perfect. Whether or not one can use that credit is irrelevant to the travel insurance company because from their perspective, if credit is offered then the consumer has not incurred a loss. Unequivocally remains my default go-to planner! Thanks to Audley Travel and especially Samantha, a true caring and expert professional. Best personal travel experience. Audley Travel has an overall rating of 3.8 out of 5, based on over 354 reviews left anonymously by employees. Thank you for having an open conversation with us about your experience. The agent was very knowledgeable about the destination and booked us on some very unique experiences that I would not have found on my own. 9)The next hotel was at the Sea of Galilee. We would definitely travel with Audley again, it was worth every penny! We're delighted to hear how well your trip went and we hope you have some wonderful memories from your time in Hawaii. Japan was one of our last destinations to re-open since the Pandemic, and we are glad to have finally been able to send you on your most-anticipated trip.We look forward to sending you away on your next dream Audley trip, and will make sure your kind comments are shared with Laura, her leadership teams and our partners in Japan too.Best wishesAudley Travel - Directors Office. Lorem ipsum dolor sit amet, consectetur adipiscing elit. What would you like to experience? No. This was the first time I have used Audley and I will definitely be booking with them again. The hotels were what I would have booked myself.From now on, whenever travelling long distance I will definitely be booking through Audley Travel. As part of our trip involved a small tour of the Borneo river and rainforest, we joined other travellers. Once again, Audley Travel remains the gold-standard of holiday planners! The difference between their service and Audleys is they assign one person to reverify the arrangements of your trip every day and to take care of any last-minute changes before they impact your experience. The destination is great. They scheduled us in excellent hotels, arranged great personalized excursions, and provided us with superbly detailed information. We visited Bangkok, Chiang Mai and Phuket. You get to travel to your country at least once a year and become a travel expert in your region. Dear Andrew, thank you so much for your comments and I am happy to read overall you had good time in Thailand. Since the beginning, weve strived to work with local people and businesses in our destinations. I wrote them a three page letter that was never acknowledged. Having just been invited to a wedding in Japan and never having visited the country before, we thought we could do no better than contact Audley to help us plan a holiday there around the wedding. We will be using their Just returned from a 6week tour of Australia and Singapore. Dear PeterThank you for taking the time to share your great feedback with us. I would recommend this company wholeheartedly for anyone requiring a break away whether it be for getting to know a different country or just relaxing. As a new subscriber, youll receive a copy of In the Moment, a curated collection of our top travel experiences for 2023 and beyond.Inside we showcase 42 of our specialists top-rated moments from their own trips that you can experience for yourself from tango lessons in Buenos Aires to exploring ancient Cambodian temples by torch light. When Sweden closed to Americans, Audley offered credit. Although we are saddened that you didn't book with us on this occasion, we truly appreciate your feedback and we look forward to welcoming you back to Audley in the future. Your money is safe when you travel with us. The place was Awful. Tamatha talked with us about our dreams for the trip and was able to create a perfect itinerary. Or perhaps embarking on a serene river cruise along the Nile or Mekong? Our country specialist Tamatha was superb, especially since she had visited many of the areas we wished to see and experience. hoping to re book straight away. That is why we contacted Audley Travel. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 617-223-4500 Make an inquiry Veronica Southeast Asia & Alaska Specialist Matthew Southeast Asia & Alaska Specialist Tesia Best wishesAudley Travel, New Mill Lane, New Mill, OX29 9SX Witney, England, GB, North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US. will certainly be using Auley again. We are delighted to hear how well you enjoyed your adventure - it sounds like you had a fabulous time! I can highly recommend audley. I suppose after getting $10k from you and us having no recourse they don't really care to follow-through or to ensure that we have a positive experience on our trip. As part of our trip involved a small tour of the Borneo river and rainforest, we joined other travellers. Anyways, we didn't have our AIRLINE TICKETS until SIX minutes before boarding began and then he left us to fend for ourselves. Covering all seven continents, The world your way shows you how you can see the world with us. The trip was arranged and personalised from start to finish by Nick Botham at Audley Travel.
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